[THIN] Re: UPD fails to create printers but native drivers work

  • From: "Angela Smith" <angela_smith9@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 20 Jun 2007 00:04:50 +1000

No. Its interesting as the last time it happened the Print Spooler died. The service automatically restarts but the Universal driver does not work from that point onwards. Ive restarted the services, rebooted. I even did a repair of Citrix, still no luck. A full uninstall/reinstall in the past fixed it but I want to find a resolution as Ive had this issue on 3 servers already.
Im not in the office to check but Im almost certain the universal printer is in the list. I logged a call with Citrix who told me to install R03 which I have already. They could not work it out so they told me to rebuild.... 

Surely someone has had this issue?



From: "Carl Stalhood" <cstalhood@xxxxxxxxxxxxx>
Reply-To: thin@xxxxxxxxxxxxx
To: <thin@xxxxxxxxxxxxx>
Subject: [THIN] Re: UPD fails to create printers but native drivers work
Date: Mon, 18 Jun 2007 18:53:51 -0500

If you restart the Citrix Print Management service, does it work? Does it
work immediately after a reboot?
If you look at the properties of a local printer, on the Advanced tab, click 
the drop down for the drivers. Is the Citrix Universal Printer in the list?

Have you tried running a repair on Citrix Presentation Server?

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
Of Angela Smith
Sent: Monday, June 18, 2007 3:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] UPD fails to create printers but native drivers work

Hi

I have an issue where the Universal Driver is not working on 1 server. I
have seen this on a few PS4 servers and the only way to get it working was
to rebuild the Server. I get the following error:

Event ID 1116
Printer auto-creation failure. Reason: AddPrinter() failed with status
0x6BA. Client name: (WI_LBjxgPnFLIAPxcds_) Printer name: (PrinterXX on
PrintServer1 (from WI_LBjxgPnFLIAPxcds_) in session 26) Port name:
(Client:26:\\PrintServer1\PrinterXX) Driver name: (Citrix Universal Printer) 

Print processor: (Citrix Print Processor)
We use Windows 2003 R2 / Citrix Presentation Server 4. We use UPD and Native 

drivers. A Citrix Policy is set to use Native Drivers but fall back to
Universal Driver if required. Native drivers are working, only printers that 

use UPD are failing to autocreate. Ive googled the net, CTXSMA User has the
relevant rights and all appears normal

Has anyone seen such an issue? It started after I set a Citrix policy for a
specific group to "Printing\Client Printers\Print Job routing\Always connect 

indirectly as a client printer". I don't know if this is co-incidence or if
this policy broke the PS4 server

Thanks

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