[THIN] Re: Try and explain this one to *your* boss
- From: "Pardee, Michael P." <MPardee@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Sun, 5 Sep 2004 15:34:39 -0400
Thanks Greg. I will check on that. No IMA in 1.8 though, but maybe the
program neighborhood and ica browser services could be worth looking at.
Maybe even the xml service.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
Sent: Sunday, September 05, 2004 10:52 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Try and explain this one to *your* boss
I don't know if this helps any Michael but I found when this happened to my
servers, it was because someone was logged in at the console on the affected
server. This happened to me with NT 4 TSE and Windows 2000 both with MF XP.
It has not happened with Win2003.
I doubt you had 36 consoles logged into but it might help explain the
occasional one or two servers this happens with.
I wonder if it might help to have your shutdown script stop the ima service
and some other services before the shutdown command.
Greg
On Sat, 4 Sep 2004 22:30:08 -0400, Pardee, Michael P. <mpardee@xxxxxxxx>
wrote:
> We still have around 90 MF 1.8 servers. We have rebooted them nightly
> for years. Every once in a while we'll have one or two that don't
> finish the shutdown.exe process we use and we have to manually boot
> it. Everything else about the server is fine, you can ping it, net
> view it, etc. You just can't access it with rdp or ica.
>
> No big deal, we've learned to live with it after all these years.
>
> Then this morning's sleep was interrupted with a priority 1 ticket
> about people not being able to access most of the published apps/desktops
we have.
> We found 36 servers in this state this morning. All at the same time.
> Nothing, and I mean nothing, was changed the day before, so it wasn't
> caused by any changes we made.
>
> Thankfully we have a 24x7 Operations staff that we could call and give
> them a lit to reboot, but it was painful. 36 servers. Man I can't
> wait until
> 1.8 is behind us forever. Unfortunately, we'll have to keep it
> running over the next year until all of our Infrastructure gets
> migrated to the new
> XPe/Win2k3 farm, which is running very well.
>
> Just thought I'd share this mornings joy with everyone. Calling my
> boss to explain this to her was a lot of fun. Fortunately she knows I
> have been warning her that we need to get away from MF 1.8 and NT4 for a
while now.
>
> > Michael Pardee
> > Director
> > Coventry Health Care, Inc.
> > Phone: (724) 778-3733
> > Fax: (724) 778-6899
> Mailto:mpardee@xxxxxxxx <Mailto:mpardee@xxxxxxxx>
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