[THIN] Try and explain this one to *your* boss

  • From: "Pardee, Michael P." <MPardee@xxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Sat, 4 Sep 2004 22:30:08 -0400

We still have around 90 MF 1.8 servers.  We have rebooted them nightly for
years.  Every once in a while we'll have one or two that don't finish the
shutdown.exe process we use and we have to manually boot it.  Everything
else about the server is fine, you can ping it, net view it, etc.  You just
can't access it with rdp or ica.

No big deal, we've learned to live with it after all these years.

Then this morning's sleep was interrupted with a priority 1 ticket about
people not being able to access most of the published apps/desktops we have.
We found 36 servers in this state this morning.  All at the same time.
Nothing, and I mean nothing, was changed the day before, so it wasn't caused
by any changes we made.

Thankfully we have a 24x7 Operations staff that we could call and give them
a lit to reboot, but it was painful.  36 servers.  Man I can't wait until
1.8 is behind us forever.  Unfortunately, we'll have to keep it running over
the next year until all of our Infrastructure gets migrated to the new
XPe/Win2k3 farm, which is running very well.

Just thought I'd share this mornings joy with everyone.  Calling my boss to
explain this to her was a lot of fun.  Fortunately she knows I have been
warning her that we need to get away from MF 1.8 and NT4 for a while now.

> Michael Pardee
> Director
> Coventry Health Care, Inc.
> Phone:        (724) 778-3733
> Fax:  (724) 778-6899
Mailto:mpardee@xxxxxxxx <Mailto:mpardee@xxxxxxxx> 

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