Hi folks, We just got around to upgrading to Trend Scanmail 7 for our exchange server and it added a Spam folder to out TS Outlook 2003 users folder and puts spam messages there. If a user gets a non spam message and wants to flag the user as a safe send they get an error message that reads "*There must be at least one name in the "To" or "CC" or "BCC" fields* when adding the sender to approved sender on the list. . Apparently a DLL file Outlvbs.dll needs to be copied over to the Terminal server Office11 folder (for 2003) in orger for this to work. I wanted to document this someplace as a search on the web via google did not find this for me. here is the Trend KB article on it. JK ScanMail for Exchange (SMEX) 7.0 Approved Senders List on Terminal Server clients appear as normal emails *Solution ID:* 127258 *A recent system upgrade added a '1' or '2' to old solution IDs. You find these solutions by removing or retaining the extra '1' or '2'.* *Product:* ScanMail for Exchange - 7.0 2000/2003 *Operating System:* Windows 2000 Server, Windows XP *Published:* 12/7/05 3:08 PM *Problem:* After installing SMEX 7.0 on a Terminal Server with Outlook 2002/2003, the Spam Mail folder and the Approved Senders List appear on the user's mailbox. However, upon opening the Approved Sender List management form, it appears like a normal email instead of a form. Also, the message *There must be at least one name in the "To" or "CC" or "BCC" fields* appears when adding approved sender on the list. The Approved Senders List appears like Click *here*<http://solutionfile.trendmicro.com/imageFile/27258/Approved-bad_big.gif>to see a bigger image. instead of the following: Click *here*<http://solutionfile.trendmicro.com/imageFile/27258/Approved-good_big.gif>to see a bigger image. The issue does not occur if the client is using standard standalone Microsoft Outlook 2002/2003. *Solution:* The issue occurs when installing Outlook 2002/2003 on a machine that is running Terminal Services, which does not have a copy of the file that Outlook needs to run custom forms. To resolve the issue: 1. Go to a client that is also running Outlook 2002/2003. 2. Go to ..\Program Files\Microsoft Office\Office10 and look for the Outlvbs.dll file. 3. Copy the file to the ..\Office10 directory of the Terminal Server client. For more information, refer to *Forms with VBScript do not work with Terminal Services in Outlook 2002 and in Outlook 2003<http://support.microsoft.com/default.aspx?scid=kb;en-us;302003> *. -- Jim Kenzig Microsoft MVP - Terminal Services http://www.thinhelp.com Citrix Technology Professional Provision Networks VIP CEO The Kenzig Group http://www.kenzig.com Blog: http://www.techblink.com