Instead of bouncing the Primary Data Collector why not just stop and restart the XML service ? -----Original Message----- From: Andrew Feringa [mailto:Andrew.Feringa@xxxxxxxxxxx] Sent: Monday, November 11, 2002 10:11 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Tough One--Nfuse sites stop responding during mid-afte rnoon How many web Citrix servers do you have? One of them maybe hung and = will not accept connections. I have had a similar issue but not with Nfuse. At roughly the same time = each day the farm would stop accepting connections. What it ended up being = was a corrupt server with 18 connections on it. The server would not allow = anyone to log onto it but was only a problem when all the other servers = reached 18 users and load balancing tried to connect new users to that server. We have 100 MF servers so it was hard to detect. I found it by doing a Qserver in the morning to see if any stats on a server stood out. This does not explain why a reboot of the DC temporary resolves the = issue though? Andrew Feringa System Administrator CCEA (XP), MCP gen-i=20 =A0=A0=A0=A0=A0=A0=A0 technology*passion*success=20 9 City Rd, Auckland, New Zealand=20 Ph:=A0+64 9 373 6913=20 Fax:=A0+64 9 306 4634=A0=20 Mob:=A0+64 027 4379 719=A0=20 E-mail: Andrew.Feringa@xxxxxxxxxxx=A0=20 Web: www.gen-i.co.nz=20 * The might of our people equals the power of our company *=20 -----Original Message----- From: Mason Dively [mailto:mdively@xxxxxxxx]=20 Sent: Thursday, 7 November 2002 23:59 To: thin@xxxxxxxxxxxxx Subject: [THIN] Tough One--Nfuse sites stop responding during = mid-afternoon Thought I would put this one out there and see if anyone has any = ideas?we are near the end of our rope with this one and Citrix support has been = next to worthless up to this point. =20 =20 Farm: Win2K SP2 Active Directory Domain Metaframe XPe FR1/SP2 3 Zones (2 production zones with 60 application servers per zone, and 1 testing/training zone with 30 application servers) (Each of the 3 zones = has its own dedicated data collector) 2 Load balanced Nfuse 1.6 web servers pointed to the primary data = collector for zone 1 for their published application information =20 Situation: Our farm has been online for nearly a year and a half now and we have = been using the Nfuse implementation for just over a year. We started with = Nfuse 1.51 when we originally built our farm, and used the Custom Web Site = builder that shipped with Nfuse 1.51 to build multiple sites on our Nfuse = servers. These websites that we created with the website builder have worked perfectly fine since they were first created over a year ago. Just = within the past two days, each day around 2:30 in the afternoon (peak logon = time for our farm?after lunch rush), we have experienced the following = problem. We suddenly see the number of current web connections jump dramatically = up on both of our web servers (this might be something network = related?haven?t pinpointed the cause here) and then both of the websites stop = responding. What I mean by stop responding is that when a user points their web = browser to the login page, the initial login page will load but then the window = that pops up to che ck whether the ICA client is installed on the local machine just sits = there and hangs. The ICA client popup window never closes as it normally = does when the website is working properly. If you try to close the ICA = client popup window and then login to the website?it just basically sits there = and spins?doesn?t ever bring up an application set. The first thing we = tried is restarting IIS, but this did not change the outcome. After this we = tried rebooting our webservers (one at a time) and then trying to load the = initial login page?even with a very small amount of web connections to the web servers the page still does not function properly. Our next step was = to bounce our primary data collector?the box that both of our webservers = are pointed to for their published application information. Once the = primary data collector is rebooted and comes back up, the problem seems to go = away. This is where we are stuck. Why does rebooting the data collector fix = the web servers abilit y to display the Nfuse websites? It is very odd that the web ICA = client window would just stick there and not allow us to login to the page, = but as soon as we reboot the data collector the site starts functioning = correctly. This puppy is nasty and we obviously don?t want to deal with rebooting = our data collector every day in the middle of peak login time. =20 Does anyone have any ideas as to what might be causing this problem? = Any help is greatly appreciated?I?m buying beers for anyone who has the fix = for this one!!! =20 By the way?don?t ever let your farm dump on you during IForum?there are = no Citrix SE?s available right now!! =20 Thanks, =20 Mason B. Dively MCP,CCA Amdocs CMI Production Windows Support =20 --=20 __________________________________________________________ Sign-up for your own FREE Personalized E-mail at Mail.com http://www.mail.com/?sr=3Dsignup Single & ready to mingle? lavalife.com: Where singles click. 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