[THIN] Re: The Citrix MetaFrame Server failed to connect to the Data Store

From: "Lee, David (CITY TREASURY)" <David.Lee@xxxxxxxxxxxxxxx>
To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
Date: Thu, 24 Jul 2003 14:42:38 +0100

A couple of registry tweaks are needed to correct the problem with CMC
showing disconnected sessions as active, see
http://thethin.net/faqs2.cfm?id=433&category=3&sortby=date

As to the IMA error message, I presume you have already checked for network
problems like poor cabling, ;) ,and ensured the SQL services are running
correctly?

-----Original Message-----
From: JClewitt@xxxxxxxxxxx [mailto:JClewitt@xxxxxxxxxxx]
Sent: 24 July 2003 14:21
To: thin@xxxxxxxxxxxxx
Subject: [THIN] The Citrix MetaFrame Server failed to connect to the
Data Store


I am experiencing problems with my XP Farm.
Every now and then through the Management console one or two of the servers
will not display the users logged onto it. If you look at all the serves
user list it will display the users connected to that server (although this
info has proved inaccurate) an error message may be displayed 'The Citrix
MetaFrame Server failed to connect to the Data Store.  Error -
IMA_RESULT_DBCONNECT_FAILURE The database is down or there is a network
failure.' 

When the problem occurs there if often an issue of a users trying to
reconnect to a lost session, there original session has a status of active
but it is not, it should be in a state of disconnect. So when they reconnect
they get a new session, often of the same server. Weather this is cause or
effect I am not sure.

The problem only started happening after we did some upgrading to your
environment, namely. Upgrades below.

From Citrix SP1 to SP2
From Citrix FR1 to FR2
From W2K SP2 to SP3

Our data store on a Separate SQL box that has not been touched at that
stage.

It has always been a bit hit and miss wither the users would be reconnected
to there original session if there where in disconnect, but we where
informed this would be fixed by performing the upgrade above, it has however
just caused more problems.

The environment.
We operate in a full desktop replacement no published apps.
3 Front end Dell Power Edge 1650 PIII 1400 MHz 4Gig of ram
2 Risk servers for doggie apps 16 bit etc. used to pass trough to front end
serves.
Citrix SP2 FR2
W2K 2000 SP3
There are also some Q fixes on this boxes.
Operation in an NT Domain

The three front end server are closed from the same image, Power Quest Drive
Image Pro 4. And a very regimented imaging process of sopping service and
deleting some reg keys etc is followed I can haply post this process. 


Any advice would be appreciated.

Cheers
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and other valuable Citrix,  Windows NT, 2000 
and 2003 Server Resources 
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[THIN] Re: The Citrix MetaFrame Server failed to connect to the Data Store

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