[THIN] Re: Terminal Services causing machines to reboot.....
- From: "Walter, Chris" <christopher.walter@xxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Mon, 14 Mar 2005 19:06:41 -0500
Just curious, are you running anything that would automatically update the
patches on the server such as patchlink or SMS? Have you tried reinstalling
Terminal services and then reinstalling SP3 instead of restoring from
backup?
Chris
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of David Finch
Sent: Monday, March 14, 2005 5:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Terminal Services causing machines to reboot.....
I need some help and I'm wondering if anyone has seen this one.
We have had one of our servers start acting up last week.
EVERY time someone tries to connect to it via TS or Citrix it does a dirty
shutdown and reboots - basically as soon as they try to connect (i.e. they
don't even get the login screen).
Stopping the Terminal Services service prevents the reboots, but makes it
useless as a Terminal Server (obviously!)
We restored the Registry and System files from backup and it was fine for
another 4 days when it started doing it again - same problem - same
solution.
I can't see any obvious registry changes (we did a "before and after"
comparison) and the event logs show nothing other than the server recovering
from an unexpected shutdown.
The box has previously been running for 18 months without a problem, and
there are no changes that I am aware of that we have made to it.
Server is a HP DL380 running Win2K/SP3 + Metaframe XP FR3
I'm going to upgrade from W2K SP3 to SP4, but does anybody have any other
suggestions as to what might be causing it.
David
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