[THIN] Re: Terminal Server Licensing Issue - I think?? Need help
- From: "Armstrong, Robert" <robert.armstrong@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 13 Jun 2006 08:30:18 -0400
Tyler,
Thanks for your reply.
The AD Server is running Windows 2000 Server SP4 and the TS Licensing
server is running Windows 2000 Server SP4.
Regards,
Rob
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Tyler Kinchen
Sent: Friday, June 09, 2006 9:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Terminal Server Licensing Issue - I think?? Need
help
Robert, what version of Windows is your domain and TS licensing server?
Regards,
Tyler Kinchen
On 6/8/06, Armstrong, Robert <robert.armstrong@xxxxxxxxxxxxx> wrote:
>
>
> Greetings,
>
> We recently deployed several new laptops to remote users. These users
> establish a VPN tunnel via Checkpoint's Secure Remote Client and then
> try to access Citrix MF XPe SP3 FR3 publications via Citrix Program
> Neighborhood but cannot. Here is what happens:
>
> 1. User establishes VPN tunnel with no problems (user can access file
> shares, Exchange e-mail, web services etc. with no problems) 2. User
> opens CPN and all assigned publications are available in the
> application set.
> 3. IF there is no
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store
> key, and the user runs one of the publications, the client (Windows XP
> Pro
> SP2 ) retrieves a client license from the TS Licensing server and the
> Citrix publication opens with no problems.
> 4. Subsequent attempts to open any publications fail.
> 5. IF the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store is deleted,
> the user can open a single publication one time and then any
> subsequent attempts to run a published app fail. No connect errors
appear.
> The connect status dialog appears, rolls to 100% and then simply
disappears.
>
> Here is what I've verified:
>
> 1. The problem occurs with ICA and RDP. (e.g. we can open a remote
> desktop connection to any Citrix server (via RDP) one time only and
> subsequent attempts fail until the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store is
> deleted)
> 2. Client machine has full WINS and DNS query capability through the
> VPN and can resolve hostnames and FQDNs for any server on our private
network.
> 3. When the client machine is connected locally to the network, the
> problem described above DOES NOT occur.
> 4. We've checked the permissions on the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store key and user
> has full control permissions on the key.
>
> If anybody has any suggestions or additional troubleshooting ideas on
> resolving this issue, they would be greatly appreciated.
>
> Thank you,
> Robert Armstrong
>
>
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