Andrew,
On a few of the Citrix boxes, there are occasionally some warnings from
TermServices that the terminal server could not issue a license. I've
looked at the date and time stamps on the few errors that appear and
none seem to match the times when we were in the process of "producing
the problem". However, I'm not 100% positive because I haven't tracked
the timing closely. I'll have to some additional testing and see if I
get TS Licensing errors during the tests.
Thanks
Rob
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Andrew Wood
Sent: Tuesday, June 13, 2006 9:15 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Terminal Server Licensing Issue - I think?? Need
help
Very simply, on your citrix servers, in the application/system logs are
there any ts license warnings being generated?
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Armstrong, Robert
Sent: 13 June 2006 13:30
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Terminal Server Licensing Issue - I think?? Need
help
Tyler,
Thanks for your reply.
The AD Server is running Windows 2000 Server SP4 and the TS Licensing
server is running Windows 2000 Server SP4.
Regards,
Rob
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Tyler Kinchen
Sent: Friday, June 09, 2006 9:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Terminal Server Licensing Issue - I think?? Need
help
Robert, what version of Windows is your domain and TS licensing server?
Regards,
Tyler Kinchen
On 6/8/06, Armstrong, Robert <robert.armstrong@xxxxxxxxxxxxx> wrote:
>
>
> Greetings,
>
> We recently deployed several new laptops to remote users. These users
> establish a VPN tunnel via Checkpoint's Secure Remote Client and then
> try to access Citrix MF XPe SP3 FR3 publications via Citrix Program
> Neighborhood but cannot. Here is what happens:
>
> 1. User establishes VPN tunnel with no problems (user can access file
> shares, Exchange e-mail, web services etc. with no problems) 2. User
> opens CPN and all assigned publications are available in the
> application set.
> 3. IF there is no
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store
> key, and the user runs one of the publications, the client (Windows XP
> Pro
> SP2 ) retrieves a client license from the TS Licensing server and the
> Citrix publication opens with no problems.
> 4. Subsequent attempts to open any publications fail.
> 5. IF the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store is deleted,
> the user can open a single publication one time and then any
> subsequent attempts to run a published app fail. No connect errors
appear.
> The connect status dialog appears, rolls to 100% and then simply
disappears.
>
> Here is what I've verified:
>
> 1. The problem occurs with ICA and RDP. (e.g. we can open a remote
> desktop connection to any Citrix server (via RDP) one time only and
> subsequent attempts fail until the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store is
> deleted)
> 2. Client machine has full WINS and DNS query capability through the
> VPN and can resolve hostnames and FQDNs for any server on our private
network.
> 3. When the client machine is connected locally to the network, the
> problem described above DOES NOT occur.
> 4. We've checked the permissions on the
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store key and user
> has full control permissions on the key.
>
> If anybody has any suggestions or additional troubleshooting ideas on
> resolving this issue, they would be greatly appreciated.
>
> Thank you,
> Robert Armstrong
>
>
> ________________________________
> This message may contain confidential and/or privileged information.
> If you are not the intended recipient or authorized to receive this
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you for your cooperation.
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>
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