Are there any files in it? It may be that you have set the Spool directory to be redirected to go there somehow. Check to see when they print if the file shows up there. (have to do a big job I would guess so you could catch it.) JK "Jensen, Jay" <jjensen@> wrote: st1\:*{behavior:url(#default#ieooui) } When a user prints using ICA version 9.15 or 9.20 and we are using PS 4.0 Rollup 1 and hotfix 9, they are getting a TEMP folder created on the person?s Desktop. It is not causing any errors but people notice something new so they call support. Does anyone know how we can hide or get rid of this TEMP folder on a users client workstation when ICA Printing? Jay