Could very well be that the viewer is trying to save the tiff in a temporary location and the users do not have access to that location thus it won't open. Regmon and filemon from sysinternals should help you sort that out. JK -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Jensen, Jay Sent: Friday, June 13, 2003 12:31 PM To: Thin Client E-mail Group (E-mail) Subject: [THIN] TIF images Hi gang, I have an internal 32-bit application that does not display TIF images for some users. It does not seem to matter what IE browser there using or what OS there are on. I have thought I fixed the problem by deleting their User Profiles and Home directory folders and recreating their roaming profile but that doesn't work 100% of the time. Does anyone know if some sort of association on the Metaframe servers that is needed for TIF documents? We are running on a Win2k sp2 server with MetaFrame XPe FR1. We use ICA client 6.31.1031 and NFuse 1.71. Any ideas? Jay C. Jensen Field Systems - La Crosse 608-787-4619 jjensen@xxxxxxxxx Trane - A Division of American Standard ******************************************************** This weeks sponsor - Emergent Online 99Point9.com Designed to facilitate efficient resolution of your technical server-based questions, issues and incidents, technical support is a few mouse-clicks away: you submit your incident-specific support requests via our online support helpdesk, our certified engineers resolve them while you monitor the progress, and your systems get back to 99.9% up-time in no time. http://www.99point9.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm