[THIN] RE: [THIN] Re: [THIN] Users being dropped, but can’t reconnect.

  • From: Brent Strignano <brent@xxxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 19 Nov 2010 19:41:20 +0000

Thanks Jan,

Should I have it on or off?
Currently it is on.

Does this only effect RDP?

Brent



-----Original Message-----
From: Jan [mailto:tinybeetle@xxxxxxxxx] 
Sent: Friday, November 19, 2010 1:56 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: [THIN] Users being dropped, but can’t reconnect.

Try the Terminal Server setting for allow only one session. This the Microsoft 
one, not the citrix one.

This setting got me once.

On 11/19/10, Brent Strignano <brent@xxxxxxxxxxxx> wrote:
> Hello All,
>
> I’m having a strange problem on our XA5 servers. When a user gets 
> disconnected form the server and they try to get reconnected, the 
> server
> reports:
> You have exceeded your concurrent connection limit.
>
> When we check in Access Management Console the user is not listed. If 
> we check in Task Manager the user is there in a disconnected state.
> The user cannot reestablish a connection to save their work. We have 
> to log them off in Task manager and they have to start over.
>
> This happens with both internal users (not very often) and Internet 
> connected users over Web Interface (Much more often).
>
> I don’t remember this happening when we were on PS4.5 Windows 2003.
>
> The Servers are XenApp 5 Windows 2008 32 bit with these CTX hotfixes:
> 5, 17, 18, 46, 49, 50, 56, 58
> Windows updates are current.
>
> Farm Settings:
> Maximum connections per user is set to 1 Session Reliability is set to 
> off.
> Auto Client Reconnect is set to Automatic.
> ICA Keep-Alive is set to 60 seconds.
>
> No Citrix policies are over riding the farm settings.
>
> GPO Settings:
> Windows Components/Remote Desktop Services/Remote Desktop Session 
> Host/Session Time Limits Set time limit for active but idle Remote 
> Desktop Services sessions: Enabled Idle session limit: 2 hours Set 
> time limit for disconnected sessions: Enabled End a disconnected 
> session 30 minutes.
>
> I’m not really sure where to start troubleshooting this or what 
> settings may be wrong.
>
> Thanks,
>
> Brent
>
>
************************************************
For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use 
the below link:
http://www.freelists.org/list/thin
Follow ThinList on Twitter
http://twitter.com/thinlist
************************************************
************************************************
For Archives, RSS, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://www.freelists.org/list/thin
Follow ThinList on Twitter
http://twitter.com/thinlist
************************************************

Other related posts:

  • » [THIN] RE: [THIN] Re: [THIN] Users being dropped, but can’t reconnect. - Brent Strignano