Hi Damon, Is this print driver specific? Where is the duplex option being set from? Within the application or from the Printers & Faxes window, or somewhere else? i.e. if you select a different printer, does the same behaviour exist? We have had a problem with a custom built Kyocera mini driver for their KM5035 copy/scan/printer which causes random excel2003 documents to crash when trying to save the document. Through a process of elimination, I think that excel, with the KM5035 mini driver, or the print subsystem causes the crash, as the problem does not exist if say a HP8100pcl driver is being used by Excel when clicking to save the file. I am still waiting for a resolution to this. Joe >>> damonedwards@xxxxxxxxxxx 21/09/2005 14:52 >>> I am running W2k3 servers with Metaframe PS3 with published desktop. When a user attempts to print an excel doc. and tries to change the duplex feature, the setting will not stay. I.e. a user turns off duplexing but the doc still prints duplex. If you open the print job properties the setting has reverted back to the print queue defaults. This is only a problem with excel, none of the other office apps display this behavior. Any help would be greatly appreciated. Damon ******************************************************** This Weeks Sponsor: triCerat Inc. You need Day Zero Protection! Get Proactive with triCerat's Simplify Suite. Solve printing, security and profile problems before they occur. http://www.tricerat.com/?thethintl2 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ________________________________________________________________________ This e-mail has been scanned for all viruses by Star. The service is powered by MessageLabs. For more information on a proactive anti-virus service working around the clock, around the globe, visit: http://www.star.net.uk ________________________________________________________________________ Hazlewoods LLP - Chartered Accountants and Business Advisers Offices in Cheltenham Tel 01242 237661, Gloucester Tel 01452 634800 and Staverton Tel 01242 680000. Members: Harvey Grove FCA FCCA Andrew Brookes FCA Jon Cartwright FCCA ATII TEP Nick Dee ACA Tony Flambard FCCA David Granger FCA FCCA Jonathan Harvie FCA David Main FCCA Christopher Mourton FCCA David Pierce FCA FCCA Adrian Randle FCA FCCA TEP Graham Rew FCA Philip Swan FCA ATII Norman Webber FCCA David Williams FCA Website www.hazlewoods.co.uk. Registered by the Institute of Chartered Accountants in England and Wales to carry out company audit work. Authorised and Regulated by the Financial Services Authority. Registered in England. Partnership No: OC311817 ************************************************************************ DISCLAIMER: The contents of this Email and attachments are confidential to the ordinary user(s) of the Email address(es) to which it was sent and may be legally privileged. Hazlewoods LLP accepts no responsibility for the content of this Email, or the actions taken on the basis of the information provided, unless that information is subsequently agreed in writing. ************************************************************************
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Hi Damon,
Is this print driver specific?
Where is the duplex option being set from? Within the application or from the Printers & Faxes window, or somewhere else?
i.e. if you select a different printer, does the same behaviour exist?
We have had a problem with a custom built Kyocera mini driver for their KM5035 copy/scan/printer which causes random excel2003 documents to crash when trying to save the document. Through a process of elimination, I think that excel, with the KM5035 mini driver, or the print subsystem causes the crash, as the problem does not exist if say a HP8100pcl driver is being used by Excel when clicking to save the file.
I am still waiting for a resolution to this.
Joe
>>> damonedwards@xxxxxxxxxxx 21/09/2005 14:52 >>> I am running W2k3 servers with Metaframe PS3 with published desktop. When a user attempts to print an excel doc. and tries to change the duplex feature, the setting will not stay. I.e. a user turns off duplexing but the doc still prints duplex. If you open the print job properties the setting has reverted back to the print queue defaults. This is only a problem with excel, none of the other office apps display this behavior. Any help would be greatly appreciated. Damon ******************************************************** This Weeks Sponsor: triCerat Inc. You need Day Zero Protection! Get Proactive with triCerat's Simplify Suite. Solve printing, security and profile problems before they occur. http://www.tricerat.com/?thethintl2 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ________________________________________________________________________ This e-mail has been scanned for all viruses by Star. The service is powered by MessageLabs. For more information on a proactive anti-virus service working around the clock, around the globe, visit: http://www.star.net.uk ________________________________________________________________________ |
