I love the reporting capability of Systrack, however from what I've seen the product places an enormous resource drain on the server. The systrack service pagefaults like mad, and has I/O that is nearly four times that of the nearest other process, IMAsrv.exe. Our Proliant 6500s and DL380's were struggling to support 30 users with systrack installed. Once I shut systrack down they are now able to support over 60 users each with no problems. I spent nearly two weeks chasing various issues because I couldn't believe that systrack could be the cause of our problems. Systrack did a wonderful job of telling me that the disk subsystem was stressed, but never identified itself as the culprit. However once I shut it down, the performance problems stopped. They have an evaluation version, test carefully before buying. YMMV. Jan Broucinek, System Manager Arthur Rutenberg Homes, Inc. (727) 536-5900 voice (727) 536-7168 x245 direct (727) 538-9089 fax www.arhomes.com ----- Original Message ----- From: "Armstrong, Robert" <robert.armstrong@xxxxxxxxxxxxx> To: <thin@xxxxxxxxxxxxx> Sent: Wednesday, February 11, 2004 11:41 AM Subject: [THIN] Systrack - Special Offer > Greetings, > > I wanted to let everyone know that I have voiced my opinion to Lakeside > Software about the pricing of it's Systrack Product. I have been interested > in Systrack and many of the features it offers, but have been unable to > justify the $1100 per TS/Citrix server licensing fee. Yesterday, I was > contacted by Carrie Peiffer, my Lakeside Software account manager and I > explained to her that I believe that a scaled down version of the Systrack > Software specifically targeted at Citrix Admins and priced appropriately, > may allow Citrix Admins, (especially those who operate on severely limited > budgets) to introduce Systrack into their environments and begin to enjoy > some of the benefits of this software. Carrie took my suggestions to her > manager and worked late into the evening last night and developed a proposal > to release a new version of the Systrack product. The proposed product will > be called the Systrack Performance Management Package for Citrix > Administrators and would cost $500 per server. This is a $600 savings over > the full blown product. Basically, this version would remove all of the > Application level monitoring and data collection. Please review the > attached document and contact Carrie Peiffer if you would be interrested in > licensing this new product offering. Carrie would also like to hear your > opinions/suggestions regarding Citrix monitoring and reporting. > > > Carrie Peiffer > Account Manager > Lakeside Software, Inc. > 248-738-7141-Direct > 248-830-9420-Cell > <mailto:Carrie@xxxxxxxxxxxxxxxxxxxx> Carrie@xxxxxxxxxxxxxxxxxxxx > > I have an MS Word document describing the new product. If you would like a > copy, please let me know and I will forward to document to you. > > Regards, > Robert Armstrong > IT Manager > > This message may contain confidential and/or privileged information. If you are not the intended recipient or authorized to receive this for the intended recipient, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by sending a reply e-mail and delete this message. Thank you for your cooperation. > > > ******************************************************** > This Week's Sponsor - RTO Software / TScale > What's keeping you from getting more from your terminal servers? Did you > know, in most cases, CPU Utilization IS NOT the single biggest > constraint to scaling up?! Get this free white paper to understand the > real constraints & how to overcome them. SAVE MONEY by scaling-up rather > than buying more servers. > http://www.rtosoft.com/Enter.asp?ID=147 > ********************************************************** > Useful Thin Client Computing Links are available at: > http://thethin.net/links.cfm > *********************************************************** > For Archives, to Unsubscribe, Subscribe or > set Digest or Vacation mode use the below link: > http://thethin.net/citrixlist.cfm > ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm