[THIN] Re: Suggestions on 3rd party printer software

  • From: "Jeremy Saunders" <jeremy@xxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 2 Jun 2011 08:38:21 +0800

Refer to CTX114287 which will explain what Joe means. You'll need to set the
DefaultPrnFlags value on the XenApp servers.


I also try to stick with the Citrix Universal Driver where possible. But
sometimes you limit the users options and printing features, especially with
the more advanced printers, so I also use the HP UPD, Xerox GPD, Canon UFR
2, etc. Sure, people will bag them, but over the last couple of years the
manufacturers have put in heaps of effort to sort them out. You could argue
over whether they are TS/Citrix certified or not. But they are written with
TS/Citrix in mind and work well when implemented correctly. The advantage is
that they cover most printer models, so you can simply create driver
mappings for client printers. I don't have an example of a Canon driver
mapping. But on my last project I had to deal with heaps of Xerox printers.
So instead of deploying all the drivers, such as the "FX Document Centre
400/350/250 driver", I just mapped it to the "Xerox Global Print Driver
PCL", and it works well. You could do something similar with the Canon UFR


Of course this does not discount solutions like ThinPrint, Screwdrivers,
Tricerat, etc. They are great. But if you step back and approach the issue
differently, you can make it easier for on-going maintenance and management,
whilst giving the users as many features as possible.





From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of TSguy92 Lan
Sent: Thursday, 2 June 2011 7:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Suggestions on 3rd party printer software


You lost me on "CUPS/UPD and forcing the view the pop up on the client."

We're using Xenapp 5.0. If it's possible with our version, please point me
in the right direction on that and I'll get working on some testing. :)

"Native drivers are the ones that come installed with the Windows OS.Those
are certified to work in a TS/RDS/Citrix environment.  The Canon drivers you
use, are they certified or native drivers?  Probably not?"

Apologies for any confusion in my terminology there. The Canon drivers we're
using (or attempting to use) are "certified" drivers from Canon. 

Support has informed us we need a "dias" service setup on the terminal
servers for the drivers to work properly . . still no go.




On Wed, Jun 1, 2011 at 2:54 PM, Joe Shonk <joe.shonk@xxxxxxxxx> wrote:

You still use CUPS/UPD and force the view to pop up on the client side.
Users then can select the "special" feature of the printer then.


Otherwise, start a bidding war between Thinprint and screwdrivers.   Tricert
will come down in price if you twist their arm hard enough.




From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of TSguy92 Lan
Sent: Wednesday, June 01, 2011 2:04 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Suggestions on 3rd party printer software


I was running under the universal driver for years as well . .and was quite

Then my helpdesk started telling staff to use some "specialized" features of
our Canon Image Runner printers . . which require native printer drivers on
the servers to use. I've been in hell ever since. 


3rd party is my option at this point . .already pulled a ton of hair out in
troubleshooting with native drivers to get the features we need. 



On Wed, Jun 1, 2011 at 1:58 PM, Greg Reese <gareese@xxxxxxxxx> wrote:

I set my farms to use the Citrix universal driver only and have been
fine since.

I don't see what advantages the third party print solutions offer
anymore considering the price.

On Jun 1, 2011, at 2:56 PM, TSguy92 Lan <tsguy92@xxxxxxxxx> wrote:

> Hiya listies.
> Long time thread lurker here.
> Can anyone suggest other 3rd party printer management solutions for Citrix
/ terminal servers, that have similar features / functions to screwdrivers?
> Personally I like screwdrivers, but management is choking on the price.
> thanks,
> Lan

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