[THIN] Re: Stupid Tech Support Calls
- From: "John Franz" <blizzard_28@xxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Sat, 23 Nov 2002 01:40:30 +0000
Mine for the day was the user who was really pissed off that everything she
burned to her CD was read-only.
John Franz
--
blizzard_28@xxxxxxxxxxx
>From: "Claus, Brian" <BClaus@xxxxxxxxxxxxx>
>Reply-To: thin@xxxxxxxxxxxxx
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Stupid Tech Support Calls
>Date: Fri, 22 Nov 2002 16:49:38 -0500
>
>
>LOL Jeff,
>
>Here's a Tech Support call that got escalated to me a while back...
>
>A users calls, says that "The Internet is Down"
>
>I go over to her desk...she opens IE and her homepage is set to www.msn.com
>which happens to be down for some reason. She needs to get to ups.com to
>track a shipment. I type in www.ups.com and VOILA! it works.
>
>Now the funnier part.
>
>She asks me what I did to get there. I showed her again, slower this time,
>how to type in the address at the top. She had always used the search
>feature on msn.com to get to ups.com. She had NO idea she could type the
>address directly.
>
>--Never underestimate the stupidity of others.
>
>
>
>
>Is the website down, is "is my internet broken"? ;)
>
> -Jeff
>
>
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