[THIN] Strange printing behaviour after SP3 installation

  • From: "peter.hegg" <peter.hegg@xxxxxxx>
  • To: "ThinNet Techforum" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 15 Oct 2002 13:52:45 +0200

This story goes on......

We installed Q328020 on the Ctx Servers and are now able to print PDF files. 
But still we have problems with some network attached printers. Outlook 2000 
and also Excel 2000 as well as Acrobat Reader sometimes cannot see any 
printers. The message "No default printer defined" pops up, but the printer 
folder shows all available network printers. When changing some of the 
properties of the printer and applying the changes, the printer can suddenly be 
seen in the application. There are several printers concerned (HP LJ 5, 5si, 
2100TN, HP DJ 895 cxi). We installed the drivers that were delivered with 
windows 2000 on the printserver and then copied the drivers to the terminal 
server (auto replication in CMC).

Does anybody have some more hints? Is it absolutely necessary to install 
SP3/Q328020 on both the Terminal Servers and the dedicated Print server?

Your help is very much appreciated...



---------- Original Message ----------------------------------
From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
Reply-To: thin@xxxxxxxxxxxxx
Date: Fri, 11 Oct 2002 21:44:32 +1000


Q238020 isn't just for client autocreated printing. SP3 can break all
network share-based printing.



Ulrich Mack
Volante Systems
18 Heussler Terrace, Milton 4064
Queensland Australia
tel +61 7 32467704

-----Original Message-----
From: peter.hegg [mailto:peter.hegg@xxxxxxx] 
Sent: Thursday, 10 October 2002 11:57 PM
To: ThinNet Techforum
Subject: [THIN] Strange printing behaviour after SP3 installation

Hi all

we recently installed SP3 and Q326935 onto our W2K/MFXPe/FR1-SP1 servers.

We strictly use network printers, queue defined on a separate printserver
that we imported into CMC and published the printers to users via group
membership. There is no auto creation of locally attached client printers.

After the SP3 installation we suddenly have problems to print PDF files
(Reader Version 5.0.1). After pushing the print button it looks like the
document is properly prepared for printing but nothing gets into the print
queue. Also from some other applications we can see a similar behaviour.
Office apps in general seem to work.

As we are only using networked printes I do not think the "SP3 printing
redirection fix Q328020" will solve our problem. Or maybe yes?

Has anyone come across this? Any suggestions?

Your help is very much appreciated.

Kind regards

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