I have gotten numrous hotfixes from MS and that is not the case. I simply give them the technet article that references the fix and they e-mail it to me. I am always amazed at how responsive they are. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Landin, Mark Sent: Thursday, May 06, 2004 3:08 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Spam:Re: Microsoft Knowledge Base Article - 294729 >=20 > Why not? It's a free call, and you would most likely get the=20 > hot fix (if it is still available). >=20 > Chris=20 Because MS wants their money FIRST, and THEN they refund you after you get the Hotfix. It feels like a "cover charge" or something! ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm -- No attachments (even text) are allowed -- -- Type: application/ms-tnef -- File: winmail.dat ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm