That wont really be possible in our situation. I don't have any way to control or monitor the network setups on the client side. I am going to have the customers Uninstall and re-install the printers on their PCs. I cant help but feel this is probably a Windows issue since it only seems to occur with Windows XP/2K machines. Jason Jason 670,616,629 mph. Its not just a good idea, its the law. -----Original Message----- From: Roger Riggins [mailto:roger.riggins@xxxxxxxxxx] Sent: Tuesday, February 03, 2004 10:26 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Slow printing with HP. I've had the same problem. We fixed it by using site to site VPN, putting a JetDirect at the remote site and using a print server on the LAN with the Citrix servers. It probably won't cost you any extra since you're most likely using a router / firewall that's VPN capable on both ends. Printing to the WANs are very fast and reliable. R _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten Sent: Tuesday, February 03, 2004 8:56 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Slow printing with HP. So far I have had the users uninstall and re-install their printers with no improvement. We aren't using a separate print server. Our clients all connect over the internet to us so they only printer connection they have is through their citrix mapping back to the local printers. This MOSTLY occurs with the large capacity Laser printers that are networked on the client side. HP laser 4000 series, 8100 series, and such. I have also seen it occur with a few models of Lexmark printers that we alias to the LaserJet 4 driver. Whats odd is the problem will vanish after awhile. I have seen it just go away after a few months!. This has been a sporadic ongoing problem for a long time and I am at a loss of what to do. 670,616,629 mph. Its not just a good idea, its the law. -----Original Message----- From: Wesley Suderman [mailto:wsuderman@xxxxxxxxxxxxxxxxxxx] Sent: Tuesday, February 03, 2004 9:51 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Slow printing with HP. Jason, We are experiencing a similar problem with the hp 2100 PCL 6 drivers. However ours is complicated by a spooler hang on the print server. We have tried new PCL drivers and the new Jet direct port drivers from HP with no improvement. What all have you tried to fix this? Wes -----Original Message----- From: Jason Patten [SMTP:pattenj@xxxxxxxx] Sent: Tuesday, February 03, 2004 7:29 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Slow printing with HP. I have come across an odd problem with using the HP LaserJet 4 drivers. When they print they get one page every 2 to as many as 5 minutes. The pages themselves print at a good speed, but it takes forever to spool them. Some of the reports printed are huge, up to 100 pages. This appears to happen almost randomly, but once it starts seems to stay that way. I have users with various Laser printers (mostly HP) that are aliased to the LaserJet 4 driver. When these users have upgraded to Windows XP or 2K their printing gets VERY slow. I have checked the Buffer size in the Module.ini file and it is setup correctly. But what I have noticed is this. On their end, the print spooler is set to "Spool print jobs so printing finishes faster, and Print Immediately." However on the server side, their printer is set to "Print after last page is spooled". This has ONLY occurred with printers using the basic HP LaserJet 4 driver alias. Most of the customers with this issue are on Dsl/t1 links so I know Bandwidth isn't a problem, because it will happen to one person, but the person next to them, printing to the same printer will not have the issue. I am frustrated at this point I don't know what else to check. We have an NT4TSE with MF1.8sp2 farm. Has anyone had this expierence? 670,616,629 mph. Its not just a good idea, its the law. ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. 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