[THIN] Re: Slow printing with HP.

  • From: Jason Patten <pattenj@xxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 3 Feb 2004 09:56:03 -0500

So far I have had the users uninstall and re-install their printers with no
improvement.  We aren't using a separate print server.  Our clients all
connect over the internet to us so they only printer connection they have is
through their citrix mapping back to the local printers.  
 
This MOSTLY occurs with the large capacity Laser printers that are networked
on the client side.  HP laser 4000 series, 8100 series, and such.  I have
also seen it occur with a few models of Lexmark printers that we alias to
the LaserJet 4 driver.  Whats odd is the problem will vanish after awhile.
I have seen it just go away after a few months!.  This has been a sporadic
ongoing problem for a long time and I am at a loss of what to do.
 
 
 

670,616,629 mph.  Its not just a good idea, its the law. 

-----Original Message-----
From: Wesley Suderman [mailto:wsuderman@xxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, February 03, 2004 9:51 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Slow printing with HP.



Jason, 
We are experiencing a similar problem with the hp 2100 PCL 6 drivers.
However ours is complicated by a spooler hang on the print server.  We have
tried new PCL drivers and the new Jet direct port drivers from HP with no
improvement.  What all have you tried to fix this?

Wes 

        BM__MailData-----Original Message----- 
From:   Jason Patten [SMTP:pattenj@xxxxxxxx] 
Sent:   Tuesday, February 03, 2004 7:29 AM 
To:     'thin@xxxxxxxxxxxxx' 
Subject:        [THIN] Slow printing with HP. 

        I have come across an odd problem with using the HP LaserJet 4
drivers. 
When they print they get one page every 2 to as many as 5 minutes.  The 
pages themselves print at a good speed, but it takes forever to spool them. 
Some of the reports printed are huge, up to 100 pages. 
This appears to happen almost randomly, but once it starts seems to stay 
that way.  I have users with various Laser printers (mostly HP) that are 
aliased to the LaserJet 4 driver.  When these users have upgraded to Windows

XP or 2K their printing gets VERY slow.  I have checked the Buffer size in 
the Module.ini file and it is setup correctly.  But what I have noticed is 
this.  On their end, the print spooler is set to "Spool print jobs so 
printing finishes faster, and Print Immediately."  However on the server 
side, their printer is set to "Print after last page is spooled". This has 
ONLY occurred with printers using the basic HP LaserJet 4 driver alias. 
Most of the customers with this issue are on Dsl/t1 links so I know 
Bandwidth isn't a problem, because it will happen to one person, but the 
person next to them, printing to the same printer will not have the issue. I

am frustrated at this point I don't know what else to check. 

        We have an NT4TSE with MF1.8sp2 farm.  Has anyone had this
expierence? 



        670,616,629 mph.  Its not just a good idea, its the law. 


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