We are having issues with users loosing configurations, etc, especially in Outlook and other Office apps. We have been troubleshooting this for a while now and have been looking at the issue with the shadow key time stamps. Has anyone else had to deal with this? One of the things we have noticed using the RDT tool provided by Microsoft is that the time stamps are changing even when we are not doing anything. Perfect example is that this morning I had a user loose her configurations. I logged into the server that they were in this morning and ran RDT and saw that the time stamps on all of the shadow keys were set to this morning at 2:24 am. We had NOTHING running at that time of the morning. Especially no installs. Any one have an idea of why this time stamp would be changing? Michael Boggan Senior Citrix Administrator Temple-Inland Corporate Services ph. 512-434-5822 ********** Confidentiality Notice ********** This electronic transmission and any attached documents or other writings are confidential and are for the sole use of the intended recipient(s) identified above. This message may contain information that is privileged, confidential or otherwise protected from disclosure under applicable law. If the receiver of this information is not the intended recipient, or the employee, or agent responsible for delivering the information to the intended recipient, you are hereby notified that any use, reading, dissemination, distribution, copying or storage of this information is strictly prohibited. If you have received this information in error, please notify the sender by return email and delete the electronic transmission, including all attachments from your system.