[THIN] Re: Session Sharing FAIL

  • From: Webster <webster@xxxxxxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 2 Nov 2012 17:37:54 +0000

Take a look at 

Carl Webster
Consultant and Citrix Technology Professional

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
James Scanlon
Subject: [THIN] Session Sharing FAIL

Hi List Legends,

I am hoping someone can point me where to look next.
We are having an issue with session sharing for Xen App 6.5 R01, on W2008 R2 

1) 1 server in the setup and in the load balancing (so its not a load balancing 
2) seems to only happen when the end users UPN (using the SAM login= no 
3) we run a multitenancy so the 'upn' use is imperative
4) we are using published apps only - NO desktop
5) all settings between the applications - audio, color depth and encryption 
are the same)
6) if the access gteway option was ticked session sharing would fail everytime 
- so its unticked at present on all published apps

More details:
I have tested by publishing apps direct to our single server (to eliminate any 
load balancing policies) - with still the same result.
I can pretty consistently replicate the problem with just Outlook and IE, 
however it occurs randomly with multiple applications
What I have noticed is that if I wait for the first application (Outlook) to 
launch and establish a session, then launch other apps (IE) within say 1 minute 
all session sharing works fine.
however if I launch the first app and let it establish a session then leave 
only this app open for 5min or longer, then launch the second app it will 
create a new session! Its as if after a session has been open for a while it 
then no longer allows some newly launched applications to share its session.

We have of course installed R01 (as there was a session sharing issue on that)
We have looked through the session sharing troubleshooting on the Citrix 
Website (http://support.citrix.com/article/CTX159159)

Please please please if anyone has other suggestions or where to look next - it 
would be MOST appreciated!

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