[THIN] Re: Server Lockups -- Please Help

  • From: DMelczer@xxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 15 Oct 2002 07:54:24 -0400

Thanks for the information, but we're actually running NT4 Terminal
Services, not Windows 2000.  I took Rob Beekman's advice and re-enabled the
paging executive.  I also tried to install the newly released SP2 for
TSE...no problems yet.  I'll post to the group when I fix this one...

-Dave Melczer
dmelczer@xxxxxxxx

-----Original Message-----
From: M [mailto:mathras@xxxxxxxxxxxxxxxx]
Sent: Monday, October 14, 2002 3:35 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help



Take a look at this

"Your computer may stop responding (hang) if you run Windows 2000 with the
DisablePagingExecutive setting turned on"

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q323608

regards


----- Original Message -----
From: <DMelczer@xxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Monday, October 14, 2002 7:14 PM
Subject: [THIN] Server Lockups -- Please Help


>
> I've never seen this one before in 6 years working with Citrix products,
> perhaps someone out there can help:
>
> Hardware: 2 new Dell 1650 PowerEdge Servers
> Dual 1.2 Ghz processors
> 2 Gig RAM
> Intel Pro NICs (2) teamed copper gigabit
>
> Software: Microsoft NT4 Terminal Server Edition, SP6a
> MetaFrame XP 1.0 Service Pack 1 / FR1
>
> Problem: The system is fine and stable for hours on end, even under a
> moderately heavy load (9 hours, 18+ users concurrent).  Then, all of a
> sudden everything just stops -- server can be pinged, and mouse movements
> allowed on the console, but nothing else.  All sessions refuse to screen
> paint and lock up.  The only way to get the server out of this mode is to
> power it off and power it on.
>
> Solutions tried:
>
> - Removed all printer port monitors
> - Recreated local host cache
> - Reinstalled MetaFrame XP, FR1, Hotfixes 1, 2, 8, 11, 12, 16.
> - Reinstalled SP6a for TSE
> - Re-created ICA connection in Connection Config Application
> - Set Priority on the teamed NICs
> - Updated drivers for NICs
> - Tried removing NICs from team and running with a single NIC active
(tried
> both NICs)
> - Tried to hard-code NIC speeds and duplexes to avoid autosensing (can't
do
> it -- Intel PRO software doesn't allow hard-coding of gigabit...autosense
> only...allows hardcoding of 10/100 at full/half, just nothing gigabit)
>
> Has ANYONE seen anything like this before?  I'm preparing myself for the
> infamous pinkslip...
>
> Any suggestions welcomed, on or off list.
>
> -Dave Melczer
> dmelczer@xxxxxxxx
>
>
>
>
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