Hi People, I need some help, but mostly looking for some feedback on whether anyone else this seen this issue. I've got a customer whose been having some fairly severe server hanging problems. Systems are HP BL20p G2, dual 2 GHz cpu, 4 GB RAM, 36 GB disk, Windows Server 2003. A major cause of hanging was switch/NIC problems due to a Cisco switch bug. This has been resolved but there are some continuing problems. We are seeing incredibily high handle counts against some user processes, up to 10-20 million or more. Sysinternals handles.exe shows that the bulk of these are authentication token handles. The servers have Appsense peformance suite (V2) installed, and the "really" interesting thing is that when Appsense is uninstalled (not just disabled) the handle leak stops. However not all users are showing handle leaks (this is really driving us crazy!). What seems to make this relevant is that we had a logon on one server when it appeared to be going off. Logins were failing wih an "insufficient resources" error, the IMA service was staring to have problems (could not connect to datastore errors, misreported load balancing) and perfmon etc was just failing. Found 2 instances of iexplore.exe that had a handle count of 30 million between them and killed them. Restarted the IMA service, and everything returened to normal. While that doesn't make the handle leak the server hang culprit, it sure is suggestive. Microsoft are eager for a crash dump, but getting one on the new BL20p systems isn't exactly easy. Neither the ILO or even a local keyboard (USB) will work because the NT keyboard crash dump code only works for PS2 keyboards. Anyway, until we get a definitive answer from Microsoft, my big question is are we the only people in the world who have seen this problem. Has anyone else noticed handle leaks on their 2003 systems. Is anyone else having odd hang issues and have they looked for handle leaks? Any feedback would be welcome. regards, Rick Ulrich Mack Volante Systems rick.mack@xxxxxxxxxxxxxx ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this email has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this email is prohibited. If you have received it in error please notify the sender immediately by reply email and destroy all copies of this email and any attachments. All liability for direct and indirect loss arising from this email and any attachments is hereby disclaimed to the extent permitted by law. ##################################################################################### ******************************************************** This Week's Sponsor - Tarantella Secure Global Desktop Tarantella Secure Global Desktop Terminal Server Edition Free Terminal Service Edition software with 2 years maintenance. http://www.tarantella.com/ttba ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm