[THIN] Re: Secure Gateway deadlocks
- From: "Cathy Campbell" <Cathy.Campbell@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 9 Mar 2006 09:08:06 -0800
Sorry about the incorrect terminology used
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: Thursday, March 09, 2006 8:55 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Secure Gateway deadlocks
ah sorry about that. when I read deadlocked server, I take that to mean
the entire server is locked up tight.
Jeff
On 3/9/06, Cathy Campbell <Cathy.Campbell@xxxxxxx> wrote:
> The WI logon screen fails to display. I'm able to logon on to the
> server console fine, and it appears that nothing else has stopped
> working. I did a screen shot of all the started services on the
> WI/CSG and the next time it happens, I'm going to check if anything
> has stopped. Any other recommends or ideas?
>
> ________________________________
>
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Roger Riggins
> Sent: Wednesday, March 08, 2006 2:55 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Secure Gateway deadlocks
>
>
>
> Cathy,
>
>
>
> When you say "logon screen fails to display" are you talking about a
> WI logon or the console on the server? Is WI/CSG the only thing that
> stops working on that server?
>
>
>
> Roger
>
>
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Jeff Pitsch
> Sent: Wednesday, March 08, 2006 3:44 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Secure Gateway deadlocks
>
>
>
> I wouldn't recommend upgrading since CSG2.0 isn't known for locking
> dead. CSG3.0 would not solve your problem. If it was a memory issue,
> you wouldn't have events in the logs. The OS deadlocks which means
> nothing can get written anywhere
>
>
>
> Jeff
>
>
>
> On 3/8/06, Cathy Campbell <Cathy.Campbell@xxxxxxx> wrote:
>
> There is nothing that indicates a hardware issue in the logs. This
> has been an ongoing issue with us. Would you recommentd upgrading to
> SG 3.0...any gotchas with doing and upgrade?
>
>
>
> ________________________________
>
> From: thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx
> <mailto:thin-bounce@xxxxxxxxxxxxx> ] On Behalf Of Cathy Campbell
> Sent: Wednesday, March 08, 2006 9:27 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Secure Gateway deadlocks
>
>
>
> Our farm is MPS 3.0 with a separate server in the DMZ with WI and
> Secure Gateway 2.0. About once a week the secure gateway becomes
> deadlocked and stops responding to requests through WI and the logon
> screen fails to display. A reboot clears the problem. Any ideas on
> why this keeps occurring and a possible resolution? thanks,
>
>
>
> Cathy Campbell
>
>
>
>
>
>
>
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