Hi, We have CAG 4.2 appliance with AAC enabled and SSL cert installed. Basic access things like Citrix apps, OWA, web resources and file shares work fine (that's when you use the browser as a client). I'm trying to understand the Secure Access Client that enables connections to the network resources in private network. Can anybody shed some light on this: 1. Do I have to install Access client from Citrix site download or I can configure CAG to provide client for user? 2. How to invoke to client? I downloaded and installed it from Citrix site package but when I launch desktop icon it opens IE with this in the address bar: "https:///?ClearAgCookies"; and doesn't do anything. 3. What is the difference between Access Policies and Connection Policies in the Access Suite console? Thanks, Pavlo Ignatusha Systems Network Coordinator Pembroke Regional Hospital tel. (613) 732-3675 #6150 fax. (613) 732-9986 The information in this email belongs to the Pembroke Regional Hospital and may contain confidential and privileged information for the sole use of the individual or organization to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying or distribution of the contents of this email is prohibited. If you have received this email in error, please contact the sender and destroy all copies of the original message.