you reiterating that it was user not server then I thought maybe it was user configs we cant see (i.e ADSI) Compared working account vs. not working account ADSI properties - found "userParameters" was different googled "Published Application launches Explorer userParameters" first item on list.... :) haha Cheers everyone and enjoy your weekends! James ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: 24 June 2011 16:39 To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Seamless crashing to desktop - cloned vs scripted? Excellent! What led you to the solution? From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 24 June 2011 16:35 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop - cloned vs scripted? SOLVED http://support.citrix.com/article/CTX120831 Hope this helps someone else.... :) WOOOOT! Thanks to everyone all for your pointers. Will do some research into PVS - thanks for that tip too.... :) Cheers James ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: 24 June 2011 16:15 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop - cloned vs scripted? Hello As long as you haven't cloned the first server in the farm and you've run sysprep (despite recent comments about sysprep not really being required) you should be okay. But as Joe mentioned, the most appropriate way now is to use PVS and a top tool this is too. If you have platinum, you should already have the software. Still doesn't explain your problem as if it's just some users and not others, the cloned server isn't the problem? Cheers Russell From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 24 June 2011 09:54 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop - cloned vs scripted? Russell sorry for the delay and thanks for your replies! RSOP shows identical user configs. (comparing my account - that doesn't have the issue and the user who does) We have most of our servers built by script - though we have a couple internal IT support boxes that we have cloned using the citrix sysprep. Any schools of thought for or against cloning? we have noticed that a number of apps on these cloned boxes are starting to 'not play nice' including the crashing of the desktop.....grrrr James ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: 15 June 2011 14:51 To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Seamless crashing to desktop Hello Did you try running RSOP on a user with the problem and a user without the problem on the same Citrix server to see if they are subject to different policies?? Cheers Russell From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 15 June 2011 14:39 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop Upgrade of client didn't work.... End user still gets the "you have started windows explorer in your ICA seamless session. This will obscure your local explorer desktop." etc etc etc... Change the colour depth of the published app to match the desktop (24bit) - FAIL Change colour depth to less than core desktop - FAIL Changed to run as a 'non seamless' app - FAIL Launching published app-v app - FAIL Launching just executable (IE)- FAIL Delete the users roaming profile - FAIL Duplicate the troubled Account in AD - OK seamless all ok. It must be user account specific?!?! James ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 15 June 2011 10:51 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop wiped the profile (roaming) - no joy they connect like so: HP thin client - citrix desktop receiver (version 11.2.2.3) -> Desktop Server: Windows 2008 SP2 x64 server with Xen App 5 and with Client version 12 -> IT Published Apps Servers: Windows 2008 SP2 x64 client version 11.2.2.3 it seems that concentr.exe is IN the ICA Client directory on the servers - im goign to update the published apps servers client to Version 12 inline with the core desktop servers. See what happens. :) Cheers James ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: 15 June 2011 10:26 To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Seamless crashing to desktop Hello Tried a new profile for the problem users? Or would they be subject to a particular group policy that a working user isn't getting? Would be good to know too what version of Windows and Citrix you have. Cheers Russell From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 15 June 2011 10:13 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seamless crashing to desktop Hi Recent patches been applied for anything? (has it always failed) - always failed for these specific users Event log errors? looks like its 'detecting' to enable HDX from the core (citrix servers) to the tier 2 servers - which of course fails.. as its ctx to ctx not thin client to ctx also we get The following application was terminated because it was hung: concentr.exe. Configuration changes? nothing new / recent - same app works for me... grrrrr ICA client updates? they havent changed. v12 on the servers, v11 on the thin clients Do the errors always stick with the user? What happens when they try a different client device? logged the user directly on as local admin of thin client - and same issue. but only with this error logged this time- The following application was terminated because it was hung: concentr.exe. Thanks again for the pointers and tests - very much appreciated..! From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 14 June 2011 13:21 To: thin@xxxxxxxxxxxxx Subject: [THIN] Seamless crashing to desktop Anyone got any quick ideas of where to look as to why a published app is crashing out to a full desktop for some end users? It seems to be user 'account' related because when we setup a new account from a broken one - the same issues apply. The users are NOT admins and we have only launch published apps enabled.....?? J ______________________________________ C. Hoare & Co. is authorised and regulated by the Financial Services Authority with registration no. 122093. The FSA's address is 25, The North Colonnade, Canary Wharf, London E14 5HS. Registered in England no. 240822. Registered office 37 Fleet St, London, EC4P 4DQ Confidentiality Disclaimer: This message and attachments are confidential and may be privileged, and are sent for the personal attention of the addressee(s). 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