[THIN] Re: Seagate - Worst RMA quality

  • From: "Nick Smith" <nick@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Sat, 20 Oct 2007 19:46:12 +0100

This is probably a *really* annoying suggestion, and I apologise in advance if 
it makes you scream, but given 6 failed drives, is it possible it's another 
part of the chain that has a problem? Adapter, chassis, cable, etc?

Nick

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Steve Greenberg
Sent: 20 October 2007 01:58
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Seagate - Worst RMA quality


That is pretty unbelievable, I would personally write to them saying that you 
can't use their product and go buy a different drive!




Steve Greenberg

[cid:image001.jpg@01C81351.DE76DE70]Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net
steveg@xxxxxxxxxxxxxx

________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Tom Sorenson
Sent: Friday, October 19, 2007 5:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Seagate - Worst RMA quality

Hi list

A few weeks ago I shared my story with you about getting several D.O.A. drives 
from Seagates RMA process.  Just wanted to share that today I got ANOTHER DOA 
drive.  That makes six DOA RMA drives from the original drive purchase, I've 
complained to seagate yet again and all I'm hearing are crickets.  Does anyone 
have a contact in Seagate who can actually get me a working drive?  Preferably 
a non refurb drive since they've sent me 6 DOA refurb drives.

TIA

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