This is probably a *really* annoying suggestion, and I apologise in advance if it makes you scream, but given 6 failed drives, is it possible it's another part of the chain that has a problem? Adapter, chassis, cable, etc? Nick From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg Sent: 20 October 2007 01:58 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Seagate - Worst RMA quality That is pretty unbelievable, I would personally write to them saying that you can't use their product and go buy a different drive! Steve Greenberg [cid:image001.jpg@01C81351.DE76DE70]Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Sorenson Sent: Friday, October 19, 2007 5:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Seagate - Worst RMA quality Hi list A few weeks ago I shared my story with you about getting several D.O.A. drives from Seagates RMA process. Just wanted to share that today I got ANOTHER DOA drive. That makes six DOA RMA drives from the original drive purchase, I've complained to seagate yet again and all I'm hearing are crickets. Does anyone have a contact in Seagate who can actually get me a working drive? Preferably a non refurb drive since they've sent me 6 DOA refurb drives. TIA This e-mail is confidential and is intended only for the attention of the addressee. If you are not the intended recipient, this e-mail should not be disclosed to any other person. Please notify the sender immediately and delete this e-mail from your computer system. Although this e-mail has been checked for viruses and other defects, no responsibility can be accepted for any loss or damage arising from its receipt or use.