That is pretty unbelievable, I would personally write to them saying that you can't use their product and go buy a different drive! Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Sorenson Sent: Friday, October 19, 2007 5:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Seagate - Worst RMA quality Hi list A few weeks ago I shared my story with you about getting several D.O.A. drives from Seagates RMA process. Just wanted to share that today I got ANOTHER DOA drive. That makes six DOA RMA drives from the original drive purchase, I've complained to seagate yet again and all I'm hearing are crickets. Does anyone have a contact in Seagate who can actually get me a working drive? Preferably a non refurb drive since they've sent me 6 DOA refurb drives. TIA