[THIN] Re: Screwdrivers FXP Issues

  • From: "Stephen Greenberg" <steveg@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 9 Oct 2002 11:41:27 -0700


I will tell you from experience using ScrewDrivers since beta that some
issues have arisen. However, they have always been resolved by Tricerat
diligently. I recommend you stay in close touch with them and communicate
the issues to their developers.

Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Brian Politis
Sent: Wednesday, October 09, 2002 9:19 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Screwdrivers FXP Issues



I don't know if it's a virtual channel problem, but since the server
side spools correctly, and the client dies, I kinda of assumed it was a
virtual channel issue.  The VC may be working correctly, but the
information going over it definetely  seems to be causiing the client
issues.

We actually dropped back to 1.6 in the mean time.  We are seing
different behaviours with different documents from our primary
appplication, and ddifferent printer drivers.  Some people only print a
few forms, and print fine.  Others print many forms, and have some
problems.  Still others can't print at all.  It looks like to use FXP we
are going to have to validate forms, and match them with drivers.  A
tedious prospect that I don't know if we are going to do...

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stephen Greenberg
Sent: Tuesday, October 08, 2002 11:52 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Screwdrivers FXP Issues




The thing to check then would be if it behaves differently in different
applications pointing to the same printer, and, if it behaves different
if you go ahead and update the driver, for instance, on only one of the
workstations.

Also, is there a possibility that it is a connectivity issue? Also, what
indicated that it was a virtual channel problem?

Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Brian Politis
Sent: Tuesday, October 08, 2002 6:39 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Screwdrivers FXP Issues



Yes, we moved from NT4 to w2k.   We made the W2K upgrade specifically to
be able to run SD FXP.  The fool spiles are set correctly as confirmed
by a Tricerat support rep who connected to my server.

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stephen Greenberg
Sent: Tuesday, October 08, 2002 9:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Screwdrivers FXP Issues




Did you move from NT 4 to WIN2K? What was the reason for the upgrade?
Did you remove 1.6 first? Did you set the spool file rights?

Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Brian Politis
Sent: Tuesday, October 08, 2002 6:10 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Screwdrivers FXP Issues



I have been a proponent of screwdrivers for awhile now on the list. Well
this week, I finally ran into some problems with it.  I did a 1.6 to FXP
upgrade and ran into serious problems.  I was wondering if other
screwdriver's users had any advice.

We print seriously complex documents for a mortgage application.  The
documents are multi-page and just about every combination of Letter,
Legal, Landscape, and Portrait you can think of.  SD 1.6 has worked well
from an admin perspective (very stable), but the users hated specifying
print orientation in the client.

Documents are primarly printed from a MS Access XP application.

The FXP upgrade caused serious flaky issues with the ICA client.  Server
side things were fine, but the ICA client was dropping out on client
workstations because of ICA Virtual channel issues.

Server side everything chugged along, but the documents never printed
after killing the ICA client.

Tricerat has reccomened upgrading printer drivers across the board
(essentially, verifying the driver on every workstation), which is what
we purchased SD to get away from originally.

Has anyone else had these issues?  Where driver updates the only way to
solve the problem?

Thanks,
        Brian Politis

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