I also tried that hotfix and with the same result, spooler service just kept crashing. If I get an answer, I will let you know ...... -----Original Message----- From: cwood@xxxxxxxxxx [mailto:cwood@xxxxxxxxxx] Sent: 18 September 2002 21:31 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: SP3 printing issues I have the same problem with any document that is on a remote w2k drive. For example, our Notes users' files are on our PDC. If they view an attachment, the file is cached on the users' share on the PDC but they cannot print it. If they save the attachment to their desktop, then they can print it. I've been assuming that it is the same problem as the SP3 redirected printer issue (Q328020). I tried to install that patch, but it just caused my entire print subsytem to crash. I had to uninstall it. My users are just suffering through it right now. I reported my crash problems to Microsoft in relation to Q328020, but they just said "watch the website and see if a fix is released". Maybe the problem isn't the same as Q328020? If you find a solution, please let me know. -=-=-=-=-=- Chris Wood 801-489-2097 - Wencor - Kitco - Dixie Aerospace -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- HENVEY Alan IS Dept To: "Thin Citrix Group (E-mail) (E-mail)" <thin@xxxxxxxxxxxxx> <Alan.Henvey@lai. cc: ie> Subject: [THIN] SP3 printing issues Sent by: thin-bounce@freel ists.org 09/18/2002 04:35 AM Please respond to thin Has anyone come across a problem with W2K SP3 with regard to printing hardcopies from SapGui ?? We recently applied SP3 to our Citrix servers and ever since the hardcopy function has stopped working while within an ICA or RDP session. It works fine when logged onto the console itself. It also seems to be only affecting users that print to HP LaserJets as users that use HP DeskJets are working no problem.... We are publishing the Desktop rather than the app and are not using printer redirection but instead standard W2K printing. Thanks in advance. Visit our Web Site: www.lufthansa-airmotive.com ******************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender. ******************* ********************************************** This weeks sponsor Jetro Platforms Jetro Platforms Ltd. is an enterprise software developer, bringing a new era in server-based computing, secured internet access, and disaster recovery. We make IT Easy! http://www.jp-inc.com/ *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ********************************************** This weeks sponsor Jetro Platforms Jetro Platforms Ltd. is an enterprise software developer, bringing a new era in server-based computing, secured internet access, and disaster recovery. We make IT Easy! http://www.jp-inc.com/ *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ********************************************** This weeks sponsor Jetro Platforms Jetro Platforms Ltd. is an enterprise software developer, bringing a new era in server-based computing, secured internet access, and disaster recovery. We make IT Easy! http://www.jp-inc.com/ *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm