OK, try this: Create new account with full admin rights + rights to run as operating system (!). You can add batch and service rights as well (not as important). Use this account along with Microsoft suggested approach. If it works - remove account and change DCOM configuration to defaults (Q268550) ALEX >From: Chris Coleman <Chris.Coleman@xxxxxxxxxx> >Reply-To: thin@xxxxxxxxxxxxx >To: thin@xxxxxxxxxxxxx >Subject: [THIN] SP3 Gotcha - SP3, DCOM & Windows Installer >Date: Wed, 11 Sep 2002 11:22:25 +0930 > >One of our network engineers got caught out by this on the weekend with a >SBS 2000 server... > > > >http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324631 ><http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324631> > > > >The "workaround" that Microsoft have provided hasn't worked in our case - >the server is left with a Windows Installer subsystem that doesn't work and >has defied all efforts so far to fix it. :-( > > > > > >Microsoft Knowledge Base Article - Q324631 > >Service Pack 3 Update Is Unsuccessful When DCOM Impersonation Level Is Set >to Anonymous > > > >SYMPTOMS > >If you try to install Service Pack 3 (SP3) for Windows 2000 on a computer >on >which the Distributed Component Object Model (DCOM) default impersonation >level is set to Anonymous, the upgrade to Service Pack 3 is unsuccessful >and >you receive the following error message: > > > >An error in updating your system has occurred. > >When you click OK, Windows is not upgraded to SP3 and you can no longer >install programs that use the Windows Installer (.msi packages). > > > >NOTE: If you later try to install a program that uses the Windows >Installer, >you may receive an error message similar to the following: > > > >The Windows Installer Service could not be accessed. > >This can occur if you are running Windows in safe > >mode, or if the Windows Installer is not correctly > >installed. Contact your support personnel for assistance. > > > >CAUSE > >This behavior occurs because version 2.0.2600.2 of the Windows Installer >(included with SP3 for Windows 2000) does not install or run on a computer >where the DCOM default impersonation level is set to Anonymous. > > > >After an unsuccessful SP3 installation, version 2.0.2600.2 of the Windows >Installer remains on the computer, but in a nonfunctioning state. > >RESOLUTION > >To work around this issue, change the DCOM default impersonation level to >Identify, remove the Msisip.dll file, and then reinstall SP3 for Windows >2000. To do this, follow these steps: > >Click Start, click Run, type dcomcnfg in the Open box, and then click OK. > >Click the Default Properties tab, and then click Identify in the Default >Impersonation Level list. > >Click OK. > >Click Start, click Run, type explorer /select, %windir%\system32\msisip.dll >in the Open box, and then click OK. > >Right-click Msisip.dll, and then click Rename. > >Rename Msisip.dll as msisip.old, and then press ENTER. > >Reinstall SP3 for Windows 2000. > > > > > >...Chris > > > > >NOTICE !!!!! > >This e-mail message is privileged and confidential and is intended only for >the use of the addressee. >If you are not the intended recipient: > >confidentiality and privilege is not waived; >please contact us immediately to advise of receipt by you; and >you are not to read, disseminate, copy or take any action in respect to the >contents of this e-mail. > >Any views or opinions presented are solely those of the author, except >where it is specifically stated by the sender to be views of Connected >Solutions Group. > > >This e-mail has been scanned, logged and cleared by Mail Marshal > > > > >********************************************** >This weeks sponsor 99Point9.com >99Point9 helps solve your unresolved technical >server-based questions, issues and incidents. >http://www.99point9.com >*********************************************** > >For Archives, to Unsubscribe, Subscribe or >set Digest or Vacation mode use the below link. > >http://thethin.net/citrixlist.cfm _________________________________________________________________ Send and receive Hotmail on your mobile device: http://mobile.msn.com ********************************************** This weeks sponsor 99Point9.com 99Point9 helps solve your unresolved technical server-based questions, issues and incidents. http://www.99point9.com *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm