[THIN] Re: SP3 Gotcha - SP3, DCOM & Windows Installer

  • From: "Alexander Danilychev" <teknica@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 10 Sep 2002 23:28:14 -0700

OK, try this:

Create new account with full admin rights + rights to run as operating 
system (!). You can add batch and service rights as well (not as important). 
Use this account along with Microsoft suggested approach.
If it works - remove account and change DCOM configuration to defaults 
(Q268550)

ALEX



>From: Chris Coleman <Chris.Coleman@xxxxxxxxxx>
>Reply-To: thin@xxxxxxxxxxxxx
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] SP3 Gotcha - SP3, DCOM & Windows Installer
>Date: Wed, 11 Sep 2002 11:22:25 +0930
>
>One of our network engineers got caught out by this on the weekend with a
>SBS 2000 server...
>
>
>
>http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324631
><http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324631>
>
>
>
>The "workaround" that Microsoft have provided hasn't worked in our case -
>the server is left with a Windows Installer subsystem that doesn't work and
>has defied all efforts so far to fix it. :-(
>
>
>
>
>
>Microsoft Knowledge Base Article - Q324631
>
>Service Pack 3 Update Is Unsuccessful When DCOM Impersonation Level Is Set
>to Anonymous
>
>
>
>SYMPTOMS
>
>If you try to install Service Pack 3 (SP3) for Windows 2000 on a computer 
>on
>which the Distributed Component Object Model (DCOM) default impersonation
>level is set to Anonymous, the upgrade to Service Pack 3 is unsuccessful 
>and
>you receive the following error message:
>
>
>
>An error in updating your system has occurred.
>
>When you click OK, Windows is not upgraded to SP3 and you can no longer
>install programs that use the Windows Installer (.msi packages).
>
>
>
>NOTE: If you later try to install a program that uses the Windows 
>Installer,
>you may receive an error message similar to the following:
>
>
>
>The Windows Installer Service could not be accessed.
>
>This can occur if you are running Windows in safe
>
>mode, or if the Windows Installer is not correctly
>
>installed. Contact your support personnel for assistance.
>
>
>
>CAUSE
>
>This behavior occurs because version 2.0.2600.2 of the Windows Installer
>(included with SP3 for Windows 2000) does not install or run on a computer
>where the DCOM default impersonation level is set to Anonymous.
>
>
>
>After an unsuccessful SP3 installation, version 2.0.2600.2 of the Windows
>Installer remains on the computer, but in a nonfunctioning state.
>
>RESOLUTION
>
>To work around this issue, change the DCOM default impersonation level to
>Identify, remove the Msisip.dll file, and then reinstall SP3 for Windows
>2000. To do this, follow these steps:
>
>Click Start, click Run, type dcomcnfg in the Open box, and then click OK.
>
>Click the Default Properties tab, and then click Identify in the Default
>Impersonation Level list.
>
>Click OK.
>
>Click Start, click Run, type explorer /select, %windir%\system32\msisip.dll
>in the Open box, and then click OK.
>
>Right-click Msisip.dll, and then click Rename.
>
>Rename Msisip.dll as msisip.old, and then press ENTER.
>
>Reinstall SP3 for Windows 2000.
>
>
>
>
>
>...Chris
>
>
>
>
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