Generator Microsoft Word 11 (filtered medium) Hi Jim, Thanks for staying with this one. I have ended up changing the local account to an admin account and the service started. I have checked the GPO as it' s the same as the other servers where the SMA starts fine so not sure why the local network account cant start the service. I also changed some settings in the local security template and added the account to the WMI services but this didn' t resolve the issue either. I tried to find something similar for the re-creation SMA_User tool for XenApp 4.5 but as this doesn' t use the same account I couldn' t find anything. Well the main thing is its working now need to do more digging. Thanks for all your help Jim!! Al From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig Sent: Tuesday, 21 July 2009 7:20 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: SMA service failure Did you make sure that the server version was set at the correct level in the Citrix Access Console also? Jim Kenzig Blog: http://www.techblink.com Twitter: http://twitter.com/kenzig On Mon, Jul 20, 2009 at 9:24 PM, alan tropper <alan.tropper@xxxxxxxxxxxxx> wrote: Thanks Jim, I will use the reg hack in future, however the SMA service still wont start so think its time to kick the server out the window. .again!!! Cheers Al From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig Sent: Monday, 20 July 2009 11:23 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: SMA service failure I picked this tidbit out of a Patrick Rouse Article on imaging servers on msterminalservices.org. After you image a server run the following reg file(copy the below text and paste it in a text file and name it something .reg and then double click on it) It has always worked a champ for me. A reboot may be required after running it. Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA] "ServerHost"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA\RUNTIME] "PSRequired"=dword:00000001 "ZoneName"="" "HostName"="" "HostId"="" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IMAService] "Start"=dword:00000004 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Citrix SMA Service] "Start"=dword:00000004 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CitrixWMIService] "Start"=dword:00000004 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cpsvc] "Start"=dword:00000004 This starts and sets the services proper and the sma service should start. (If it does the reverse and stops them run it again.) Regards, Jim Kenzig Blog: http://www.techblink.com Twitter: http://twitter.com/kenzig On Mon, Jul 20, 2009 at 2:58 AM, alan tropper <alan.tropper@xxxxxxxxxxxxx> wrote: Hi Legends, Well since I had no joy with my citrix server as the SMA service just would not start I decided to cut my losses and re-build from scratch. .however I have re-built the server and the same issue has popped up. The only thing I can think of is the server name is the same, could there be some kind of corruption on the Info Store that sees a different SID for the computer. I did remove the server from the AMC and uninstall XenApp 4.5 before I re-built, any ideas?? Alan Tropper