[THIN] SAV - Switching to remote administration mode

  • From: "Joe Mulhall" <Joe.Mulhall@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 15 Oct 2002 17:02:53 +0100

Hi all,

Upgrading to Symantec AntiVirus 8.0 has been a problem, so I've followed =
the document ID 2002090414550048 at Symantec which asks you to switch to =
remote administration mode, setup AV, then switch back to application =
mode.  I was feeling adventurous and followed these instructions only to =
find that applications don't launch anymore.

The server allows you to login, as the profile tries to load, but is =
unable to launch the app (Word/IE).  The CMC shows no changes, I retained =
the ICA security settings throughout and I've tried republishing the =

Is there a way to recover from this situation or is reinstall Citrix/restor=
e from backup the only option?

Error is:

"Microsoft Word" failed start

The Citrix server is unable to process your request to start this =
published application at this time...etc.



Joe Mulhall

Network Engineer

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