[THIN] Re: SAP - Java issue no XenApp

  • From: Andrew Wood <andrew.wood@xxxxxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 10 Oct 2012 17:26:35 +0100

I’m going to claim being closet – and I claim my half-a-mild  ;)



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Hamilton, Ronnie
*Sent:* 10 October 2012 16:53
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



Nasty one solved for now.



Did a PMI production management software upgrade last week and have been
upgrading the clients gradually across the XenApp boxes.



Turns out it’s the culprit, no idea why just yet.  When removed SAP and its
JAVA app functions correctly!



Will have to go back to the vendor with this..



Thanks for the responses!



Regards,

Ronnie



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Andrew Wood
*Sent:* 10 October 2012 16:24
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



Might it be an add-in for MS Office that is causing the problem? Is it
possible to run up a server without Office?



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Hamilton, Ronnie
*Sent:* 10 October 2012 13:54
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



Something like that



Biggest issue for me is that it worked on Servers before rebuild to
introduce Office 2010, apart from one server which I can’t find any
differences in, mostly built from SCCM application packages.



What gets me is that when it works on a server it does not call the
java.exe process but you see the Java console in the task bar.



With the newly built servers after you launch IE and run the SAP process
you actually see the java.exe process being called.



Very strange behaviour ….



Regards,

Ronnie



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Andrew Wood
*Sent:* 10 October 2012 12:41
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



..like some sort of “IE when launched first time” problem?



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Hamilton, Ronnie
*Sent:* 10 October 2012 12:23
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



Hi Andrew,



Sorry XenApp5, in middle of XenApp 6 testing on 2008 but that’s another
days work.



I have proved that if I log on and run IE It works fine.



If I log out and back in it stops working.



So I left roaming profile on server and when I log back in it is still
working so it’s something from the Application Data\Local Settings folder
that gets deleted.



I can see that when I launch IE that lots of activity on this folder from
Process Explorer.



Just going to try and replace the default profile with a user profile that
has had IE ran in it and see of that helps



Regards,

Ronnie



*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Andrew Wood
*Sent:* 10 October 2012 12:04
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: SAP - Java issue no XenApp



XenApp 6 on 2003?! 2008R2 surely? Which version of IE?



If you use roaming profiles, then the profile component comes back when the
user logs back on yes?



Might it be some HKCU/HKLM issue?



Does this happen for admins?





*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Hamilton, Ronnie
*Sent:* 10 October 2012 09:43
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] SAP - Java issue no XenApp



Hi,



SAP 7.20 on XenApp 6 server 2003



There is a custom component written in Java that SAP calls.



Issue



When the transaction is called it does not call the Java component.



If I run IE first then the custom component is called fine.



All I can figure is that IE populates some Reg key of part of the profile
that gets nuked on log out as we use roaming profiles.



I have been running process monitor and explorer for a few days and just
going round in circles.



Seems to be fine on workstations but as the local setting in the profile
stays after logout this makes sence.



Any thoughts ?



Thanks

Ronnie







*Ronnie Hamilton*
Senior Network Engineer


Lufthansa Technik Airmotive Ireland

IT Department
Naas Road, Rathcoole

Co. Dublin, Ireland
Phone: +353 1 401 1253
E-mail: ronnie.hamilton@xxxxxxx

www.ltai.ie









Visit our website : www.ltai.ie

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