[THIN] Re: "Running Logon Scripts"

  • From: "Schneider, Chad M" <CMSchneider@xxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 25 Aug 2005 15:27:17 -0500

That was it, Spooler was crashing...seems to do that more and more in PS
4.0.  Either the spooler or the CTX Print Manager.

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Maddox, Cole
Sent: Thursday, August 25, 2005 3:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: "Running Logon Scripts"



Hello Chad,

 

I have found, as have others I have spoken with, that the problem is not the
scripts, rather it is the print manager service.  After all your logon
scripts run, it then tries to connect to the printers.  If the printer
manager service has crashed and restarted, which it does by default after a
crash, it will not respond properly, thus you are stuck at the "running
logon scripts" screen.

 

Please check your event logs.  You are looking for instances were the
spooler service has crashed and restarted.  Alternatively, look for event ID
26 - Informational Event - Application Popup with CPSvc.exe in the
description.  If you find either of these events, try restarting the print
spooler and the Citrix Print Manager service.  If that fixes the issue, you
can try changing the print manager service user account from the smauser to
local system account (per Citrix support). 

 

Cheers,

Cole.

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Schneider, Chad M
Sent: Thursday, August 25, 2005 10:43 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] "Running Logon Scripts"

 

I have a server that is stuck at Running Logon Scripts. 

I found CTX107433 (
<http://support.citrix.com/kb/entry!default.jspa?categoryID=275&externalID=C
TX107433&fromSearchPage=true>
http://support.citrix.com/kb/entry!default.jspa?categoryID=275&externalID=CT
X107433&fromSearchPage=true)

The appsetup has the following, "CtxHide.exe UsrLogon.Cmd,cmstart.exe". 

What is wrong? 

Other related posts: