I am sure you have checked but just to make sure. Does she have the appropriate settings in her user setup to Connect = Client Printers at logon? Greg -----Original Message----- From: Dan Samaan [mailto:dsamaan@xxxxxxxxxxxxxxxx] Sent: Thursday, September 05, 2002 9:36 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Riddle me this, Riddle me that - printing mystery Environment: 2 Win2k, Citrix XPa FP2 servers with all the printer drivers installed (did not Import Print Server). A user JOANN, running Windows NT Sp6a , with ICA client 6.30.150. will not get all or any of her printers auto-created when she logs in directly to any server. If she does get any it's only 2 of them. The printers are an OKI9200, HP 8000, HP 8100. =20 Here's the kicker....If I log onto the workstation with any Admin account, install the same printers and than connect to any Citrix server using any other account EXCEPT the user account JOANN, the printers will auto-create. If I log onto the workstation with any Admin account and log in as JOANN, maybe two of them will connect...if I'm lucky. =20 So thinking her profile is screwed up, when to another workstation, Win2k, Win98, winNT and logged onto Citrix as JOANN and the printers that are installed on that workstation were auto-created fine; therefore I don't think her profile is corrupt. =20 To be on the safe side I remove all the reg entries for the drivers, removed the ICA client, re-install the NT SP6a, rebooted, reinstalled the drivers one at a time, but nothing auto-created. If I do open the ICA Printer Config , all the printers are disconnted, but I can connect them, but they don't retain after logging off and back on. =20 The only way I got it to work is while connected I installed the printer using Add Printer and connecting to via the Client Network to JOANN's PC. =20 WHY? WHY? WHY? =20 Just to make things worse. Since installing FP2 some users printers don't show up as \\CLIENT\<print <file:///\\CLIENT\%3cprint> server>\printer name. They show up as the normal name like on their workstation PRINTER NAME. =20 Sincerely,=20 Daniel J. Samaan=20 Senior Network/Security Engineer - CCSE, CCA, CCNA, MCSE dsamaan@xxxxxxxxxxxxxxxx Direct: 847-221-0233 Cell: 847-980-1752 ----------------------------------------------- Remington Associates, Ltd. 1834 Walden Office Square=20 Schaumburg, IL 60173=20 (847) 221-0200=20 http://www.remingtonltd.com <http://www.remingtonltd.com/>=20 The contents of this message and its attachments and subsequent additions are strictly confidential and proprietary and intended solely for the addressee(s) hereof. If you are not the named addressee, or this message has been addressed to you in error, you are directed not to read, disclose, reproduce, distribute, disseminate or otherwise use this transmission. Delivery of this message to any other person other than the intended recipient(s) is not intended in any way to waive privilege or confidentiality. If you have received this transmission in error, please alert the sender by reply e-mail; we also request that you immediately delete this message and its attachments, if any. =20 ********************************************** This weeks sponsor 99Point9.com 99Point9 helps solve your unresolved technical server-based questions, issues and incidents. http://www.99point9.com *********************************************** For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ********************************************** This weeks sponsor 99Point9.com 99Point9 helps solve your unresolved technical server-based questions, issues and incidents. http://www.99point9.com *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm