[THIN] Re: Riddle me this, Riddle me that - printing mystery - thin

[THIN] Re: Riddle me this, Riddle me that - printing mystery

From: "Dan Samaan" <dsamaan@xxxxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Date: Thu, 5 Sep 2002 09:44:08 -0500
Both  options are checked
- Connect Client Printers at logon
- Default to Main Client Printer

Daniel J. Samaan=20
Senior Network/Security Engineer - CCSE, CCA, CCNA, MCSE
dsamaan@xxxxxxxxxxxxxxxx

-----Original Message-----
From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]=20
Sent: Thursday, September 05, 2002 9:39 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Riddle me this, Riddle me that - printing mystery


the same checkbox is still there in User Manager.  I forget where =3D
specifically, but it is in there somewhere.

Greg

-----Original Message-----
From: Dan Samaan [mailto:dsamaan@xxxxxxxxxxxxxxxx]
Sent: Thursday, September 05, 2002 10:37 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Riddle me this, Riddle me that - printing mystery



I'm not running AD, it's an NT domain.=3D3D20

Daniel J. Samaan=3D3D20
Senior Network/Security Engineer - CCSE, CCA, CCNA, MCSE
dsamaan@xxxxxxxxxxxxxxxx

-----Original Message-----
From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]=3D3D20
Sent: Thursday, September 05, 2002 9:28 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Riddle me this, Riddle me that - printing mystery


it is a global option in Connection Configuration and can be per user =
=3D
=3D3D
=3D3D3D
after that.  Depends on your settings.

The fact that you see the printers in the ICA Client Printer =3D3D3D
Configuration is good (the servers know about the printers and has a =3D
=3D3D3D
driver for them) but the fact that they are disconnected points towards
=3D3D3D
the option to connect them being off.

If you are connecting to multiple servers, the Connection Configuration
=3D3D3D
could be 'Default only to main client printer' for one of them but not =
=3D
=3D3D
=3D3D3D
the others.  That would explain why she gets some of the printers some =
=3D
=3D3D
=3D3D3D
of the time but not others.  I would be quick to check out these =3D3D3D
settings for the user then your servers.

It is on the Environment Tab of the user properties in AD Users and =3D
=3D3D3D
Groups.  Towards the bottom under Client Devices.

Greg

-----Original Message-----
From: Dan Samaan [mailto:dsamaan@xxxxxxxxxxxxxxxx]
Sent: Thursday, September 05, 2002 10:19 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Riddle me this, Riddle me that - printing mystery



Isn't that a Global option?  Everyone else, for the most part is fine.

Daniel J. Samaan=3D3D3D3D20
Senior Network/Security Engineer - CCSE, CCA, CCNA, MCSE
dsamaan@xxxxxxxxxxxxxxxx

-----Original Message-----
From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]=3D3D3D3D20
Sent: Thursday, September 05, 2002 8:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Riddle me this, Riddle me that - printing mystery


I am sure you have checked but just to make sure.

Does she have the appropriate settings in her user setup to Connect =3D
=3D3D3D
=3D3D3D3D3D
Client Printers at logon?

Greg

-----Original Message-----
From: Dan Samaan [mailto:dsamaan@xxxxxxxxxxxxxxxx]
Sent: Thursday, September 05, 2002 9:36 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Riddle me this, Riddle me that - printing mystery


Environment: 2 Win2k, Citrix XPa FP2 servers with all the printer
drivers installed (did not Import Print Server). A user JOANN, running
Windows NT Sp6a , with ICA client 6.30.150. will not get all or any of
her printers auto-created when she logs in directly to any server.  If
she does get any it's only 2 of them.  The printers are an OKI9200, HP
8000, HP 8100.

=3D3D3D3D3D20

Here's the kicker....If I log onto the workstation with any Admin
account, install the same printers and than connect to any Citrix server
using any other account EXCEPT the user account JOANN, the printers will
auto-create.  If I log onto the workstation with any Admin account and
log in as JOANN, maybe two of them will connect...if I'm lucky.

=3D3D3D3D3D20

So thinking her profile is screwed up, when to another workstation,
Win2k, Win98, winNT and logged onto Citrix as JOANN and the printers
that are installed on that workstation were auto-created fine; therefore
I don't think her profile is corrupt.

=3D3D3D3D3D20

To be on the safe side I remove all the reg entries for the drivers,
removed the ICA client, re-install the NT SP6a, rebooted, reinstalled
the drivers one at a time, but nothing auto-created.  If I do open the
ICA Printer Config , all the printers are disconnted, but I can connect
them, but they don't retain after logging off and back on.

=3D3D3D3D3D20

The only way I got it to work is while connected I installed the printer
using Add Printer and connecting to via the Client Network to JOANN's
PC.

=3D3D3D3D3D20

WHY? WHY? WHY?



=3D3D3D3D3D20

Just to make things worse.  Since installing FP2 some users printers
don't show up as \\CLIENT\<print <file:///\\CLIENT\%3cprint>
server>\printer name. They show up as the normal name like on their
workstation PRINTER NAME.

=3D3D3D3D3D20

Sincerely,=3D3D3D3D3D20

Daniel J. Samaan=3D3D3D3D3D20
Senior Network/Security Engineer - CCSE, CCA, CCNA, MCSE
dsamaan@xxxxxxxxxxxxxxxx

Direct: 847-221-0233

Cell: 847-980-1752

-----------------------------------------------
Remington Associates, Ltd.
1834 Walden Office Square=3D3D3D3D3D20
Schaumburg, IL 60173=3D3D3D3D3D20
(847) 221-0200=3D3D3D3D3D20

http://www.remingtonltd.com <http://www.remingtonltd.com/>=3D3D3D3D3D20

The contents of this message and its attachments and subsequent
additions are strictly confidential and proprietary and intended solely
for the addressee(s) hereof. If you are not the named addressee, or this
message has been addressed to you in error, you are directed not to
read, disclose, reproduce, distribute, disseminate or otherwise use this
transmission. Delivery of this message to any other person other than
the intended recipient(s) is not intended in any way to waive privilege
or confidentiality. If you have received this transmission in error,
please alert the sender by reply e-mail; we also request that you
immediately delete this message and its attachments, if any.

=3D3D3D3D3D20




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[THIN] Re: Riddle me this, Riddle me that - printing mystery

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