What kind of switches/routers are your servers attached to? If it is Cisco equipment, make sure that each port on client/switch(router) side are hard coded and not set to auto detect. This is a known problem with Cisco's equipment. If running 100Mbps, set each port and client NIC to 100MBps/Full Duplex. See if that helps... Respectfully, Lucas W. Boyken Computer Systems Associates Account Manager / Technical Representative lboyken@xxxxxxxxx Company Phone: 800.222.7601 Office Phone: 515.332.2751 Fax: 515.332.5687 -----Original Message----- From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] Sent: Wednesday, July 02, 2003 5:02 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Retransmits My boss is running Observer program, looking for retransmits. And while we see some from other servers, we see A LOT from the Citrix servers. Back to back. Excessive retries. _____ From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx] Sent: Wednesday, July 02, 2003 4:58 PM To: thin@xxxxxxxxxxxxx are you sniffing traffic? -----Original Message----- From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] Sent: Wednesday, July 02, 2003 2:40 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Retransmits No VPN, direct connections to remote sites. _____ From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx] Sent: Wednesday, July 02, 2003 4:22 PM To: thin@xxxxxxxxxxxxx Looks like a good one...is there a VPN involved? IPSEC overhead will frag ICA packets to hell and back, causing dropped packets. Lowering the MTU is the only fix i'm aware of (or get rid of the VPN tunell). John -----Original Message----- From: Henry Sieff [mailto:hsieff@xxxxxxxxxxxx] Sent: Wednesday, July 02, 2003 2:12 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Retransmits Things I would look into: 1) If you have alot of WAN clients, your router could be dropping packets. This can happen for alot of reasons, but its a vicious cycle. Router drops packets, servers retransmit which increases load, which causes router to drop packets. 2) Mismatched duplex settings can cause this, on occasion. How are you seeing the retransmissions? (IE are you sniffing, and if so, where are you sniffing the traffic from in relation to the server? -----Original Message----- From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] Sent: Wednesday, July 02, 2003 3:56 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Retransmits Importance: High Any seen a situation where Citrix causes a TON of retransmits? I am seeing nearly ever packet being retransmitted. We are now seeing slower links being unable to handle the load. Chad Schneider Technology Analyst Bemis IT 920-303-7609