When you were shadowing the user did your screen resolution shrink when the shadow took place. If so make sure you move the mouse point into the shadowed session. ____________________________ Steve Perez MSCE, CCNA, CCDA, CCA "Boatman, Dave" <Dave.Boatman@excha To: thin@xxxxxxxxxxxxx nge.co.uk> cc: Sent by: Subject: [THIN] Remote Control with W2K term. Server thin-bounce@freelis ts.org 07/23/02 09:09 AM Please respond to thin When I remote control a users session I don't see their mouse pointer I had a user on the phone saying "Yes, if I click here, then it doesn't work".. Hmm said I.. and where is "here" ? Is this by design ? Dave Boatman *********************************************************** This message is confidential and intended for the exclusive use of the addressee(s) only and remains the property of Exchange FS Group plc. You should not disclose its contents to any other person. If you are not the intended recipient please notify the sender named above immediately. Registered Office: Munro House, Portsmouth Road, Cobham, Surrey, KT11 1TE. Registered in England No. 2596452 *********************************************************** =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm