Does anyone know what the minimum permissions that are required to use "remote control" from within terminal services manager ? I'd like to create a user to use this facility.. but to lock it down to be used only for that particular purpose.. i.e. remote user admin / support with remote control. Dave Boatman *********************************************************** This message is confidential and intended for the exclusive use of the addressee(s) only and remains the property of Exchange FS Group plc. You should not disclose its contents to any other person. If you are not the intended recipient please notify the sender named above immediately. Registered Office: Munro House, Portsmouth Road, Cobham, Surrey, KT11 1TE. Registered in England No. 2596452 ***********************************************************