Yes you can consult with Citrix support for this issue. lets see what they have to say. Moving all servers to new farm requires some downtime but not a big deal. Make sure you have both farms & servers in your webinterface configuration. Sethu <sethu@xxxxxxxxxxxxxxxxx> wrote: Yes Saravanan you are right it was recently upgraded from 4 to 4.5 can I do the same thing in our installation and should I take care of Citrix Support for it since I am quite new to this environment Thanks Sethu --------------------------------- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Saravanan Srinivasan Sent: Saturday, January 05, 2008 9:25 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Remote Access Denied --- Program Neigbourhood Client Citrix PS 4.5 Make sure your remote users group in RDP local group on citrix servers. If you have done this already and still having issue, Let me ask you. have you upgrade your farm to 4.5 recently? We upgrade the farm and we started getting the same errors, finally we ened creating new farm and moved the servers to new far. Hope thats not your case. Saravanan "Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx> wrote: Sethu, Are you saying you can log into the Web Interface but when you select one of the applications you get rejected because the user is not a member of "Remote Desktop Users"? Jeff --------------------------------- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Sethu Sent: Friday, January 04, 2008 12:51 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Remote Access Denied --- Program Neigbourhood Client Citrix PS 4.5 I have installed Citrix In a Customer Location I am able to connect to the client thru WEB INTERFACE but when I am trying to launch a published application there is a message from the server saying that REMOTE USER GROUP is not specified for this user and so no access is there any other way we can specify it. I have provided the required access for the user and also the published application is assigned to the user In Web Interface it is working perfectly Please Help Thanks in Advance Sethu --------------------------------- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jon Luchette Sent: Friday, January 04, 2008 9:26 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] CDROM solutions Hello - Company is moving away from computers, going to completely thin clients + citrix in house. Looking for a good solution for them to use when people need to access information on a cd or dvd. Does anybody know of any good solutions for this type of environment? They are thinking about doing something like buying a dedicated tower that holds like 8 or 10 cdrom drives, and then sharing them out on the network to the users when they need them. Are there better solutions out there? Thanks guys, Jon ---------------------------------------------------------------------------- This message and any included attachments are from Siemens Medical Solutions and are intended only for the addressee(s). The information contained herein may include trade secrets or privileged or otherwise confidential information. Unauthorized review, forwarding, printing, copying, distributing, or using such information is strictly prohibited and may be unlawful. If you received this message in error, or have reason to believe you are not authorized to receive it, please promptly delete this message and notify the sender by e-mail with a copy to Central.SecurityOffice@xxxxxxxxxxx Thank you