[THIN] Re: Receiver 4.2.1

  • From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Sat, 18 Dec 2010 10:30:47 -0700

Question I have is, if the iPad is becoming critical at the customer site
why wouldn't they want to invest in AG?  For one, it's a supported
configuration and second if remote access becomes critical the access
solution can easily be made HA.

Don't get me wrong, CSG is great simple/small solutions but when they
outgrow it's time to upgrade.


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Warren Simondson
Sent: Friday, December 17, 2010 3:40 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Receiver 4.2.1

This post definitely generated some interest. Since my original post, I have
been doing some heavy tetsing becasue we have a strong interest in Citrix/
Ipad integration. I am currently writting an ICA direct client for IPAD, but
don't expect it too soon, as with all my other programming projects, they
are all on hold until we stop getting new customers doing Citrix rollouts. I
haven't been able to get out a new program in also 2 years and it's killing
me, but at the end of the day I've got to run Ctrl-Alt-Del IT Consultancy
and support my staff.

Anyway, back to the new reciever for IPAD. As with most Citrix releases
lately there is good and bad. I think the bad things maybe be out weighing
the good at the moment in my testing but there as some querky good things
for those on just WI with no csg or AG.

The bad:
- Those who use CSG will hate this one. I do. To set up CSG and WI for IPAD
see this article:  

Now I had several smaller customers on CSG and had the previous Receiver
working perfectly, but now it's stuffed, but it's not the new receiver. It's
the fact I added R06 (rollup pack 6) on my Citrix servers last night at the
same time I happened to download the new reciever. I noticed that the
CTX121360 article was sneakily updated on 15 december 2010. At the very
bottom of the article some notes have been quickly added. Here is one of

Scenario: Without Certificates on the iPad and the Program Neighborhood
Agent site configured as gateway direct:

- The Citrix Receiver ends in a few seconds / Crashes on Presentation Server
4.0 Hotfix Rollup Pack 06 and XenApp 4.5 Hotfix Rollup Pack 06 (No errors) 

- After installing the Certificates to the iPad and the Program Neighborhood
Agent site configured as gateway direct, XenApp 4.5 Hotfix Rollup Pack 06
connected every time

Now this is exactly what was happening to me when I got the new receiver. I
would get the app list perfectly, select an app, and then sit there as the
worm spun around saying "please wait". After about
60 seconds, I was just returned to the main apps screen and no app launched.
Reading CTX121360, it says I have to install the Cert on the ipad. Never had
to do this before. But this issue is partly the new receiver and also the
fact I had R06 on the servers as well. This is very annoyong and will put
many customers off if we have to manually install a Cert on every IPAD. To
install a Cert on IPAD see this
article: http://support.citrix.com/article/CTX125655

So I tried a CSG site that did not have R06 on it's servers and it worked
perfectly with the new reciever without manually installing the Cert. 

But then, I used Safari to contect directly to the externally URL of the
CSG/WI page of al my customers sites. Went through this way to the site that
has R06 on it's server where the Reciever did work, used the WI interface to
select an app, and kaa-bang, it launched perfectly. Obviously because the
cert was validated through safari. So a small bonus here, but more annoying
that I can't use the receiver directly.

Another bad - once in a session, the "tapping" selection method is extremely
buggy. When I started tapping in a session, it decided that it would right
mouse click instead of normal mouse click. Normally a right mouse click is
initiated by using a 2 finger tap on the screen, but in this case it was
changing it's mind randomly. Sometimes I'd get right click, others normal
click. I almost threw the ipad after 5 minutes of use with this issue. I
though at first it might be my fat fingers simulating 2 fingers, but sadly
I'm a skinny dude and my index finger is no wider that a quarter of an inch.
So I consider this to be absolutely unusable in this instance.

The good:
- Direct WI access through the receiver - this worked for me with all
version of WI - 5.1, 5.2, 5.3. 
Could test any version 4 WI's as I don;t have any. But how about this, I
connected to a customer who still is using Metaframe XP and Nfuse 1.7
classic using the new citrix receiver. I had to ensure that java fallback
was not select to make it work, but it worked both directly through the
receiver and through safari. BONUS for those nostaglic nfusers out there.

- As mentioned earlier, the fact that you can access WI sites directly
through safari now is a handy edition.

Any more good. No. I think this edition of the receiver is a dog and very
unworkable. The tapping issue in a session is simply pathetic.

Citrix need better beta testers who can test real site scenarios, not
in-house test labs.

Warren Simondson

Ctrl-Alt-Del IT Consultancy Pty Ltd

Website: http://www.ctrl-alt-del.com.au

On Sat, Dec 18th, 2010 at 4:03 AM, Jan <tinybeetle@xxxxxxxxx> wrote:

> What version of the WI are you using?
> On Fri, Dec 17, 2010 at 11:55 AM, Michael Pardee <pardeemp@xxxxxxxxx>
> wrote:
> > No, this works perfectly for me. This way would be easier for our 
> > users since it is now nearly identical to how they get in from their 
> > personal devices from home.
> >
> >
> > On Dec 17, 2010, at 11:34 AM, Jan <tinybeetle@xxxxxxxxx> wrote:
> >
> > Your web interface isn't giving you the terminal loop at client
> detection?
> >
> > On Fri, Dec 17, 2010 at 11:30 AM, Michael Pardee < 
> > <pardeemp@xxxxxxxxx> pardeemp@xxxxxxxxx> wrote:
> >
> >> Ok, you are officially my favorite person of the day.  That just 
> >> worked for me as well. This is basically how I hoped the original 
> >> iPad app would work but we had to go though all the receiver 
> >> pieces. This is much different. Maybe we actually don't care about 
> >> configuring the receiver client at all anymore. Thanks for this help.
> >>
> >> On Dec 17, 2010, at 11:09 AM, Jan < <tinybeetle@xxxxxxxxx> 
> >> tinybeetle@xxxxxxxxx> wrote:
> >>
> >> > I just installed the Citrix Receiver 4.2.1 on an iPad that used 
> >> > to
> have
> >> the 1.1 receiver.
> >> >
> >> > The first thing I found was that now I cannot get to my web
> interface
> >> page via Safari, it goes into a terminal loop during the client
> detection
> >> stage.
> >> >
> >> > Then I found that the preconfigured URL for setting up the PN 
> >> > Agent
> URL,
> >> and Domain name no longer works. (This is a URL generated by an 
> >> online Citrix utility. It is used for either publishing the URL via 
> >> web, or
> sending
> >> via email so that a client doesn't have to type in those pieces of
> info.)
> >> You tap on it and nothing happens.
> >> >
> >> > Once in the Receiver I found that there is no way to log off and
> switch
> >> users. You can apparently add another profile, but any apps that 
> >> I've
> placed
> >> on the desktop are visible to the next user to set up a profile in 
> >> the Receiver. I suppose if I logged off they might disappear, but 
> >> again I
> found
> >> no way to log off the PN interface which shows the apps.
> >> >
> >> > I was able to log on via the web interface via Safari by 
> >> > bypassing
> >> client detection. My apps showed, tapping on one brought up a 
> >> dialog
> asking
> >> if I wanted to open the ica file using Citrix. Once I tapped 
> >> Citrix,
> the
> >> receiver took over and launched the app.
> >> >
> >> > Bottom line is that this version of the Receiver is not an 
> >> > upgrade,
> it
> >> is a MAJOR change from all previously documented behavior of the
> Receiver.
> >> >
> >> > Jan
> >> ************************************************
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