[THIN] Re: RMS - Summary Database Issue Fixed

  • From: "P.J. Johannsen" <pjohannsen@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 28 Feb 2003 13:17:34 -0700

Nevermind, I got it working.  Not positive what fixed it, but here is what I 
did:

On the Database Connection Server:
1.  Change the ODBC connection from Named Pipes to TCP/IP.
2.  In the Resource Management piece, go to the Summary Database tab and 
click Configure.
3.  Uncheck Enable Summary Database, then click OK.
4.  Identify the servers failing with the summary database log.

On the problem Citrix boxes:
1.  Log on as an admin to a problematic machine
2.  Delete all files located in \Program Files\Citrix\Citrix Resource 
Manager\SummaryFiles.
3.  Restart the IMA Service.

Back to the Database Connection Machine:
1.  In the Resource Management piece, go to the Summary Database tab and 
click Configure.
2.  Check Enable Summary Database, then click OK.

If anyone else has seen this problem and can verify, I would appreciate it.  
Thanks, all!

PJ


>From: "P.J. Johannsen" <pjohannsen@xxxxxxxxxxx>
>Reply-To: thin@xxxxxxxxxxxxx
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] RMS - Summary Database Issue
>Date: Thu, 27 Feb 2003 14:47:06 -0700
>
>
>Ok guys, I am having the summary database issue.  Has anyone ever found a
>fix for this?  There are a lot of requests for help in the Citrix Forums,
>but nothing seems to work.
>
>I have verified regional settings, the RM hotfix, ODBC connectivity, the
>summary database is a seperate database from the Citrix data store, etc.  I
>have included a portion of the errors that appear in the summary database
>log below.  The summary database is SQL2K on Win2K, the data store is on a
>similar platform.  The farm is Win2K, MF XPe FR2.
>
>On a side note, the metric below that is failing for the Gigabit adapter is
>not set up to be checked.  The error started while it was a monitored
>counter, but I removed it to see if it solved the problem.  RMS keeps 
>trying
>to get a record for something that isn't being monitored.  A number of
>servers report the same problem with the same counter, but correctly update
>the database with other things such as processor counters.
>
>The only other thing that crosses my mind is possible database corruption.
>Anyone have any ideas?  Thanks, all!
>
>PJ
>
>
>27 February 2003 14:03:43 - System - Failed to import summary record.
>The record was ["METRIC","Network Interface","Bytes Total/sec","Compaq
>NC7780 Gigabit Server AdapterX].
>
>The error was "RM".
>27 February 2003 14:03:43 - System - Failed to import summary record.
>The record was [","2002-10-30
>07:00:24",420,15,1,258.933767658693,258.933767658693,258.933767658693,0].
>
>The error was "RM".
>27 February 2003 14:03:43 - System - [Microsoft][ODBC SQL Server 
>Driver][SQL
>Server]Procedure or function AddMetric has too many arguments specified.
>27 February 2003 14:03:43 - System - Microsoft OLE DB Provider for ODBC
>Drivers
>27 February 2003 14:03:43 - System - 37000
>27 February 2003 14:03:43 - System - Failed to import summary file
>"M:\Program Files\Citrix\Citrix Resource
>Manager\SummaryFiles\1C27FE1F6981BFD" from host "xxxserverxxx".
>
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