[THIN] Re: QuickBooks Pro 2000
- From: "Gabe Knuth" <gabek@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 27 Feb 2003 14:42:59 -0600
That's ok. I'll give that a whirl. What a PITA.
-----Original Message-----
From: John Price [mailto:JPrice@xxxxxxxx]=20
Sent: Thursday, February 27, 2003 2:39 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: QuickBooks Pro 2000
I had the same thing happen, twice. I couldn't find a vix, so I saved
the data files, then uninstalled completely. Then, manually deleted the
quickbooks folder, then manually deleted the quickbooks entrys in the
registry, HKLM_Software I believe is all.
On reinstall, I even put it in a different location just to be safe, and
it worked.
Sorry I didn't have an easier fix.
John
>>> gabek@xxxxxxxxxxxxxxxxx 02/27/03 01:33PM >>>
All,
I'm really hoping someone out there has seen this and knows of a
(hopefully easy) fix. We're running QuickBooks Pro 2000 and sometime in
the past month it quit working. Rather than telling me about it at the
time, the users waited until they needed it again - tomorrow, of course.
When launching QB, the splash screen appears, promptly disappears.
That's all there is to it. I went and looked in the event log, and there
was an error in there that looks rather ominous. The error is as
follows:
Application popup: QuickBooks Pro: qbw32.exe - Application Error : The
instruction at "0x026be6ce" referenced memory at "0x00000005". The
memory could not be "read".
Click on OK to terminate the program
So far, I've reinstalled QB, reinstalled Win2k SP2 (we have Peachtree
too, and if I install SP3, it will break Peachtree printing), and
reinstalled IE6 SP1. I've tried running the app from the console, from
RDP, from MetaFrame, and as all sorts of different users - just in case.
I know the error doesn't really lend to a permissions problem, but what
the heck. Any ideas would be greatly appreciated.
Thanks,
Gabe
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