Can someone point me to an post/article that gives some instructions on how to identify what is holding open a profile? We have UPHclean but it is not catching these ones. No processess running under user id. Can't delete profile out of memory and thus profile on server (docs and settings) sitting there. Doug Stratton Technology Engineering Services, ISM Canada Together with Shared Services BC Telephone: 250-704-1861 Fax: 250-704-1889 E-mail: <mailto:stratton@xxxxxxxxxx <blocked::mailto:stratton@xxxxxxxxxx> >