[THIN] Re: Probably OT : Slow File save in W2k3 TS

  • From: <Phil.Hillary@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 12 Nov 2004 14:21:21 -0000

Nick

 

Don't know if this is any help or even relevant to your exact problem,
but check it out:

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;319470

 

Phil Hillary

Technical Support

London Fire and Emergency Planning Authority

Tel: 0207 587 4019

EMail: phil.hillary@xxxxxxxxxxxxxxxxxx

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] 
Sent: 12 November 2004 14:00
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Probably OT : Slow File save in W2k3 TS

 

I have a Dell 2450, single processor, 1 GB RAM, servicing about 15 users
as native (Non-Citrix) TS, running Office 2003 (mainly) , and a few Sage
users. Uses Roaming Profiles if that may be relevant.

 

Issue: Saving files (Word, Excel) is slow. Not catastrophically so, but
slow; about 5 seconds for a 2-sheet word document, 10 seconds for a
'similar' spreadsheet. Of itself, that's not *too* painful, but when
writing to Journals in Sage it does become very painful.

 

 

Performance indicators are fine; lots of RAM, lots of Processor, hard
drives fine.

 

If I save directly to the TS Local Hard Drive, saving is
instantaneous(ish).

 

Which leads me to suspect a network/file server issue.

 

On the file server, all is again fine in performance terms. This is a
Dell 2450, 3*RAID 5 HDDs. It is running Exchange, DNS, and a bunch of
other stuff (AV etc), but they don't seem to be taking up resource
unexpectedly. 

 

Is my RAID 5 likley to be a problem? Are there redirected Temp files
that may be an issue? Anyone got any good pointers to show me where to
start going?

 

Nick


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