[THIN] Prints get stuck in queue
- From: Mustafa Ibrahim <mustafa.ibrahim@xxxxxxxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 13 May 2003 12:14:59 +0100
Hi all,
For some reason some of the print jobs get stuck in print the queue. This
only happens few of the users using WYSE units with ICA client to connect to
the NT4 Citrix terminal servers. IT doesn't happen with PC users, and nor
does it happen with all the WYSE/ICA client users.
Environment:
- 2 NT4 Servers/SP6A running Citrix MF
- Hp LaserJet 41000 printers with Jet Direct interface
-Print Server is a separate NT4 Server/SP6A
The odd thing is that if a job is stuck in queue it is only visible when you
connect by ICA session. If I go over to either of the NT4 server and logon
physically and look at print queues there it they will be empty.
Furthermore, the stuck print jobs are never displayed on the print servers
print queues either. The only way top delete the stuck jobs is by login on
as admin through ICA session>Clicking Start>Settings>Printers>%Printer
Icon%>Properties and deleting the stuck print jobs from there.
Any ideas would be much appreciated. Thanks very much in advance.
Mustafa
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