[THIN] Re: Printing nightmares
- From: Berny Stapleton <berny@xxxxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 21 Mar 2007 15:47:38 -0000 (GMT)
And to go one step further... Turn off the advanced printing options and
make sure that the client is up to date.
If you need to go up or back versions, make sure you delete the driver
from the spooler as well.
Berny
> "N" just means that it has a factory installed JetDirect card.
>
> Hmm...new printer...'clueless' user...
>
> Which begs the next question...How is the user configured to print to
> the printer?
> Direct or mapped TCP/IP port?
>
> Other than that, did they install the 'corporate' driver or the HP
> printing subsystem?
> (you want only the driver - I am sure you know that already ;-) )
>
>
> On 3/21/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
>> The user has HP LaserJet 4650N printers, not 4250. I got that
>> information
>> updated. Are there known issues with the N printers? Again we force
>> all
>> printers on the PS4 farm to go use the Citrix Universal Driver so I cant
>> seem to figure out why nothing is printing.
>> Very frustrating since This user is virtually clueless to everything and
>> I
>> have no actual access to the PC itself.
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