[THIN] Printers taking way tooo long to print

  • From: raj@xxxxxxxxxxxxxx
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 20 Aug 2004 14:16:07 +1000

I have a client that is having Spooler Issues.
Everyday the remote branches are ringing the helpdesk with printer issue "
taking a long time to print sometimes up to 5 minutes"
Helpdesk staff stop the spooler clear the spooler dir in windoze system 32
This stops the call for the day. but the next day same thing appears.

Client is using win 2003  with Citrix Presentation server in xpa mode...
The printer in use are  HP LaserJet 6p using LaserJet 6p driver and OKI DOT
MATRIX using Epson compatible driver.
Any Ideas...

Regards from,

Your Friendly IT Staff
Raj RossRakesh
Network Administrator

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